Pensions Administration Systems Support Analyst - #1691623

Job Description Pensions Administration Systems Support Analyst Location Hybrid work in Birmingham : Pensions Administration Systems Support Analyst
This role will work within Administration Systems to deliver work in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business
The role will report into the Support Lead and will be part of the Admin Systems team. The role will work closely with the Administration business as well as stakeholders from across Isio
The ideal candidate will be based in our Birmingham, Reading, Bristol or Croydon city centre office with a hybrid workstyle
What does the role entail?

Work within a team to deliver Admin Systems work
Deliver work in a consistent and efficient manner
Play an active role in the delivery of work through coding and configuration of the admin platforms
Provide support to end users
Identifying and fixing root causes of system issues
Liaising with other team members to ensure that the delivery of solutions is consistent and effective
Work with Support, Work and Skill Leads to participate in the build of solutions
Participate in the build of optimised solutions to reduce ongoing maintenance overheads and deliver efficient solutions to the administration team
Ensure work is delivered in line with the processes and procedures relating to Admin Systems
Work with the Applications and Systems team to hand over any applicable tasks
Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery
Promote a culture of continuous improvement within the Admin Systems team to develop and enhance understanding
Participate in the training and development of the Admin Systems team
Ensure processes support Isio's ISO27001 & ISO22301 certifications and are built with security considerations as a key element.

What we're looking for

Pensions Administration experience is highly desirable
Experience of delivering solutions
Experience of providing systems support
Some systems expertise across admin systems is desirable
Experience of working with others
Good communication (verbal and written) and interpersonal skills
Planning & Organisational skills
Analytical skills and creative approach to getting work delivered
Willingness to identify and overcome barriers to delivery of work

What you can expect in return

A competitive salary and market leading bonus scheme with stretch targets for high performance
Study support to help you achieve professional qualifications, with salary increases for exam passes
Development and training opportunities to support your career ambitions throughout your time with us
A friendly, and supportive team who will help you to deliver your best work

we offer Isio - Careers & Benefits
What's next?
follow the simple application process on-line
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact
We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email *************@isio.comDepartment
Pensions AdministrationRole
AllLocations
Birmingham, Bristol, Croydon, Reading, Manchester, BelfastRemote status
HybridEmployment type
Full-time