HR Operations Advisor - #2183722

My client, a leading Real Estate law firm, with offices across the UK and globally, are now looking to hire a HR Operations Advisor into their HR Operations Hub, based in Birmingham.

This is an exciting opportunity to join a highly regarded and progressive professional services organisation, where the HR function plays a vital role in delivering an exceptional employee experience. Working as part of a collaborative and supportive HR Operations team, you will provide high-quality HR advice and support across the full employee lifecycle, helping to ensure a seamless and customer-focused service to employees and managers alike.

This hybrid role offers the opportunity to work within a fast-paced environment that values continuous improvement, innovation and professional development.

As a HR Operations Advisor, you will act as a key point of contact for HR-related queries, providing guidance and support to both employees and line managers across a broad range of people matters.

Working closely with HR Business Partners and the wider HR team, you will support employee relations activity, drive process improvements and contribute to delivering a first-class HR service.

Key responsibilities will include:

• Acting as a first point of contact for HR-related queries, providing advice on policies, procedures and employee lifecycle processes.
• Advising and coaching managers on a variety of employee relations matters including probation, performance management, absence management, flexible working requests and fixed-term contracts.
• Supporting disciplinary, grievance and other employee relations processes.
• Assisting HR Business Partners and specialist HR teams with projects and continuous improvement initiatives.
• Managing employee leaver processes from start to finish.
• Supporting immigration and right-to-work compliance activities, liaising with external advisors where required.
• Coordinating HR-related Data Subject Access Requests (DSARs), ensuring deadlines and compliance requirements are met.
• Managing HR lifecycle activity for internal HR team members, including onboarding, offboarding and family leave processes.
• Conducting quality checks to ensure all HR communications and documentation are accurate and compliant.

To be successful in this role, you will have:

• Previous experience in a HR Advisory, HR Operations or HR Generalist position.
• Strong experience providing practical HR advice and guidance to managers and employees.
• Exposure to employee relations casework and HR policies.
• Excellent attention to detail and a commitment to delivering accurate, high-quality work.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent stakeholder management and relationship-building skills.
• A proactive and solutions-focused approach.
• Strong written and verbal communication skills.
• Experience using HR systems alongside Microsoft Office applications, particularly Word and Excel.
• A genuine interest in improving processes and enhancing service delivery.

Why apply?

In return, you will join a leading international law firm that is committed to employee development, wellbeing and career progression.

Benefits include:

• Hybrid and flexible working arrangements.
• Comprehensive health and wellbeing support.
• Competitive pension and insurance benefits.
• Structured training and professional development programmes.
• Exposure to international and cross-functional projects.
• A collaborative and inclusive working culture.
• Opportunities to contribute to community and charitable initiatives.
• Clear career progression within a highly respected HR function.

This is an excellent opportunity for an experienced HR professional looking to further develop their career within a leading professional services environment. If you're passionate about delivering exceptional HR support and enjoy working in a collaborative, fast-paced setting, we'd love to hear from you.