Customs Specialist - #2175416

Customs Administrators sought for our Ballymena, Birmingham and London offices

About TST Group

TST Group is Northern Ireland's leading third-party logistics provider, delivering end-to-end supply chain solutions including transport, warehousing, next-day freight and customs clearance. Headquartered in Ballymena, with depots in Birmingham and London, we employ more than 400 people, run a modern fleet of over 300 vehicles and 500 trailers, and manage more than one million square feet of warehousing for national and international FMCG, Manufacturing, Motor distribution, and building supplies and packaging clients.

Despite our scale, we remain proudly family-run, bringing over 35 years of industry experience and a commitment to trust, accountability, and putting people first.

We invest in our teams, support professional development at every level, and many of our managers have grown their careers with us from the ground up. When you join TST Group, you join a family.

The Customs Administrators are responsible for the accurate and timely preparation and submission of customs declarations and supporting documentation for import, export, and transit movements. Working closely with the Transport and Groupage teams, the role ensures that shipments are cleared efficiently and in line with regulatory requirements and internal compliance controls.

Previous customs experience is desirable but not essential. A solid foundation in office administration roles is required with a minimum of 18 months experience in an adminstrative role. Full training will be provided for the right candidate.

KEY RESPONSIBILITIES

• Prepare and submit customs declarations and supporting documentation.
• Process import, export and transit movements.
• Check commercial invoices, packing lists and other customs documentation for accuracy and completeness.
• Liaise with customers to obtain the information required for customs clearance.
• Work closely with the Transport and Groupage teams to ensure shipments are customs cleared on time.
• Monitor movements and resolve customs queries or documentation issues as they arise.
• Maintain accurate records and ensure documentation is retained in line with requirements.
• Follow internal customs procedures and compliance controls at all times.
• Assist with general customs administration and support the wider Customs team.
• Undertake any other reasonable duties as required by management.

ESSENTIAL QUALITIES WE ASK OF YOU

• Minimum of 18 months’ experience in an office administration role
• Experience in a customer-facing administrative role
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to prioritise workloads and work to deadlines
• Confident user of computer systems and Microsoft Office
• Professional written and verbal communication skills
• Able to work effectively in a fast-paced environment
• Works well within a team and independently
• Willingness to learn and develop knowledge of customs