Housing Assistant - #2173059

Your new company
A well-established housing and community-focused organisation is seeking a Housing Assistant to join their Estates, Stewardship & Property team on a temporary basis. Operating across a diverse portfolio of homes, green spaces and community assets, the organisation is committed to creating thriving neighbourhoods and delivering excellent services to its residents.This is an excellent opportunity to join a values-led organisation that places a strong emphasis on customer service, sustainability and community wellbeing.
Your new role
As a Housing Assistant, you will provide essential administrative support to the Estates and Property Services team, helping to ensure that estates, open spaces and communal areas are maintained to a high standard.Key responsibilities will include:

• Providing administrative support across estates, stewardship and property services functions.
• Acting as a first point of contact for residents, contractors and internal stakeholders.
• Processing estate-related enquiries and maintaining accurate records and databases.
• Raising work orders, monitoring progress and updating relevant systems.
• Supporting the scheduling of inspections, maintenance activities and contractor appointments.
• Producing reports, correspondence and performance information for management.
• Assisting with the administration of estate inspections and environmental improvement programmes.
• Liaising with contractors and service providers to obtain updates and ensure records remain accurate.
• Handling customer queries professionally and efficiently, ensuring a high level of service delivery.
• Supporting the wider team with general administrative duties as required.

What you'll need to succeed
To be successful in this role, you will have:

• Previous experience within a housing role, ideally within housing, estates, property, facilities or local authority services.
• Excellent organisational skills with the ability to manage multiple tasks and priorities.
• Strong IT skills, including experience of Microsoft Office applications and database systems.
• Experience dealing with customers and stakeholders in a professional manner.
• Strong written and verbal communication skills.
• High levels of accuracy and attention to detail.
• The ability to work both independently and collaboratively within a busy team environment.
• Experience raising work orders, processing repairs or supporting property-related services would be advantageous.

What you'll get in return

• Competitive pay of up to £19.64 per hour.
• Hybrid working opportunities.
• A supportive and collaborative team environment.
• The opportunity to gain experience within a respected housing and community organisation.
• Exposure to a varied property and estates portfolio.
• Ongoing support from your dedicated recruitment consultant throughout the assignment.
• The chance to make a positive impact on local communities and neighbourhoods.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk