Business Transformation Programme Manager - #2171189

An exciting opportunity for an experienced Business Transformation Programme Manager to help shape and deliver initiatives that improve processes, ways of working and operational effectiveness within a technology-led environment.

Working closely with stakeholders and delivery teams, you will support organisational change, encourage adoption and help unlock the value of AI-enabled and data-driven capabilities.

Client Details

Join a growing global technology organisation that is investing significantly in process improvement, AI-enabled innovation and data-driven decision making. With innovation at the heart of its strategy, the business is focused on creating smarter ways of working, improving customer and colleague experiences, and embedding continuous improvement across its operations.

This is an opportunity to contribute to meaningful change within a fast-paced, technology-enabled environment where collaboration, curiosity and innovation are highly valued.

Description

As Business Transformation Programme Manager, you will oversee a portfolio of interconnected transformation initiatives focused on process improvement, organisational change, business effectiveness and AI-enabled capabilities.

Working across business and technology functions, you will coordinate multiple programme workstreams, manage dependencies, and help ensure transformation activity remains aligned to strategic objectives and measurable business outcomes. You will partner closely with stakeholders, delivery teams and subject matter experts to maintain momentum, remove barriers to progress and support the successful adoption of change.

Key Responsibilities

• Coordinating multiple transformation programmes, workstreams and initiatives across the organisation.
• Managing programme plans, priorities, dependencies, risks and outcomes across a broad portfolio of change activity.
• Ensuring alignment between programme objectives, business goals and delivery priorities.
• Facilitating workshops to understand current processes, identify improvement opportunities and define future ways of working.
• Partnering with stakeholders to drive process optimisation and operational improvement initiatives.
• Supporting the introduction and adoption of AI-enabled tools, automation and data-driven capabilities.
• Maintaining effective programme governance, reporting and decision-making forums.
• Collaborating with Agile delivery teams to coordinate activities, maintain momentum and achieve desired outcomes.
• Identifying and managing inter dependencies across programme workstreams and delivery teams.
• Supporting stakeholder engagement, business readiness and successful adoption throughout the change lifecycle.
• Developing transformation roadmaps, impact assessments and implementation plans.
• Tracking benefits realisation and measuring outcomes against agreed objectives.
• Encouraging a culture of continuous improvement and knowledge sharing.
• Building positive and collaborative relationships across business and technology teams.

This role will suit someone who enjoys working directly with stakeholders and delivery teams to shape and embed change. It is a hands-on transformation position focused on programme outcomes, process improvement, adoption and business value rather than programme administration or PMO coordination.

Profile

The successful applicant will be a collaborative and relationship-focused Programme Manager who enjoys working across business and technology teams to deliver meaningful transformation outcomes.

About You:

• Significant experience managing complex programmes comprising multiple workstreams, stakeholders and dependencies.
• Experience delivering business transformation, organisational change or process improvement initiatives.
• Strong programme governance, planning, prioritisation and delivery management capabilities.
• Experience working across both business and technology teams to deliver successful outcomes.
• Strong stakeholder management skills with the ability to build trust, encourage collaboration and influence decision-making.
• Experience supporting the implementation of new processes, systems or ways of working.
• Exposure to AI, automation, digital transformation or data-enabled change initiatives.
• Experience working alongside Agile delivery teams within a fast-paced environment.
• The ability to balance multiple priorities while maintaining attention to detail.
• A proactive and adaptable approach, with a willingness to become involved in the detail when required.

• Experience within a SaaS, software or technology-led organisation.
• Lean, Six Sigma, Agile, Prosci or similar transformation-related certification

Job Offer

Competitive day rate.

6 month initial contract

Outside IR35 (final determination dependent).

Opportunity to influence high-impact business transformation programmes.

Exposure to AI-enabled innovation, process improvement and organisational change initiatives.

Hybrid working with regular Birmingham office presence for workshops and collaboration.