Looking to gain office based experience? - #2169105

This is a brilliant opportunity to build your professional work experience - putting your customer service skills, perhaps gained in hospitality or retail, into use in an office-based role!

Working for an international business with operations across the UK and US you will be part of a specialist project team supporting with a seasonal uptick of business over November, December and January. They have great training, a strong corporate offering as well as great staff perks. This role has two weeks in office training then allows for up to 3 days remote working per week!

The role:

• Working on either the telephone customer care or live chat function for customers and clients who need support with the external e-commerce site
• Linking them to support internally
• Helping with ad hoc queries

Skills:

• Good typing skills and the ability to produce well written communications in a fast paced live chat workplace.
• Excellent telephone manner, professional, clear and helpful!
• Service oriented and the desire to help!
• Good attention to detail and self-motivated when working from home.
• Adaptable with a warm, friendly manner!

Full training will be given including specialist training on the services and products as well as the bespoke IT systems. You’ll be part of small project team starting on 9th November and working until January 2027.

Hours of work for this role are around the busy time for the business and follow this shift pattern:

Week 1; 4 out of 5 days Monday-Friday and Saturday all working 9am-5pm.

Week 2; Monday-Friday (no Saturday) 12pm-8pm

All shifts have a half hour’s lunchbreak and you’ll work a 37 hour week. Availability to cover all shifts is essential.

To apply please call Verity or Khushali on .

Are you interested in an office-based role but this one isn’t quite the perfect one? Call me, Verity Stokes, on and I’d happy to chat through any other positions we are working on that might be a better fit what you are looking for!