Duty Manager - #2168713

Senior Club Assistant - Padel Facility

Location: Birmingham

Salary: Up to £28,000 + up to 10% bonus

Contract: Full-time, permanent

Senior Club Assistant - Padel Facility. We're recruiting a Senior Club Assistant an outdoor padel facility opening on a university campus. This hands-on role is ideal for an experienced Leisure Team Leader or Duty Manager looking to step into a new challenge within a growing sports environment.

You'll support the smooth day-to-day operation of the club, help deliver an excellent customer experience, and contribute to building a welcoming, community-led padel facility. This is a front-facing, active role with clear opportunities to develop into more senior operational or leadership positions over time.

What you'll be doing

• Supporting daily operations including bookings, court schedules and customer queries
• Delivering a warm, inclusive front-of-house experience
• Assisting with events, leagues, social sessions and club activity programmes
• Helping grow and engage the club community through member communications and messaging groups
• Supporting social media and local marketing activity
• Maintaining high standards across the facility, including presentation and basic H&S checks
• Acting as duty lead during allocated shifts and supporting the Club Manager where needed
• Assisting with performance tracking and operational reporting
• Supporting corporate, group and society bookings on-site

What we're looking for

• Experience in a customer-facing, operational or team-support role (leisure, hospitality or sport is ideal but not essential)
• A confident, friendly communicator who enjoys working with people
• Strong organisation skills and the ability to juggle tasks during busy periods
• A proactive, hands-on mindset
• Willingness to work evenings and weekends
• Interest in Padel or Racquet sports
• Ambition to grow and develop within a fast-moving sports business

What's on offer

• Salary up to £28,000
• Performance bonus up to 10%
• 20 days annual leave + bank holidays + your birthday off
• Discounts on court bookings, retail and services
• Pension scheme and standard benefits
• Learning and development opportunities, including coaching qualifications
• Career development opportunities as the brand grows, with potential progression into more senior roles.