Account Manager - #2153850

Job Type: Permanent

Location: Kitts Green, Birmingham

Hours: 40 hours per week

Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.

We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.

We’re excited to offer a brilliant opportunity for a brand-new Account Manager, based at our customer site in Birmingham.

About the Account Manager role:

As our Account Manager, you will be the main contact for the customer onsite their premises (whilst still being employed by Hayley).

You will be located in a office onsite 5 days a week, procuring goods, dealing with engineering enquiries and attending management meetings.

A typical day would include supporting on projects, providing technical support to the customer which may involve assisting with the identification of parts, answering queries, preparing quotes and processing orders on the customer CMS/ERP systems as well as our own.

You'll be working with internal and external stakeholder from our strategic accounts team to key suppliers.

This customer is in the heavy industry sector so you'll ideally have crossover knowledge with product knowledge around core areas such as bearings.

What we’re looking for in our Account Manager:

• Experience within the MRO (Maintenance, Repair & Operations) industry is essential. Will consider similar cross over industries.
• Experience in the procurement of engineering consumables.
• Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team.
• Ability to work on an autonomous basis
• Driven and motivated
• Full driving licence is preferable.
• Customer-focused, driven to provide consistently high levels of service.
• Basic computer skills, including experience in using Microsoft Office.
• Able to prioritise workload and work as a part of a team.

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Uniform and PPE provided
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening

2. Microsoft Teams interview with our Talent Acquisition Partner

3. Face to face interview either in-person or Microsoft Teams

4. Decision outcome

We’ll close this role on Sunday 18th October, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Not sure you tick every box? Please don’t let that stop you from applying.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at