HR Manager - #2112455

Your new company
A well-established and growing professional services organisation is seeking an experienced HR Manager to join its Operations team. As the business continues to expand, this newly created role will play a key part in supporting managers and employees across the full employee life cycle, ensuring a positive employee experience and consistent HR practices across the organisation.This is an excellent opportunity for a commercially minded HR professional who enjoys a hands-on generalist role and wants to influence employee engagement, wellbeing and retention initiatives within a collaborative business environment.
Your new role
Reporting to the Operations Director and working closely with the Head of People, you will act as the first point of contact for day-to-day HR matters, providing practical and professional support to employees and managers.Key responsibilities will include:

• Managing employee relations matters, including absence, performance, conduct, wellbeing and flexible working requests.
• Supporting the full employee life cycle, from onboarding and probation management through to offboarding and exit processes.
• Providing guidance on HR policies, procedures and employment legislation.
• Maintaining accurate and confidential employee records, HR systems and documentation.
• Supporting recruitment activity, interview coordination and new starter administration.
• Producing HR reports and people-related management information.
• Monitoring absence trends and supporting return-to-work processes.
• Contributing to HR projects, employee engagement initiatives and wellbeing programmes.
• Reviewing and implementing improvements to employee benefits, reward and recognition initiatives to support employee retention.

What you'll need to succeed

• CIPD Level 7 qualified.
• Previous experience in a generalist HR Manager or Senior HR Advisor role.
• Strong knowledge of UK employment law and HR best practice.
• Experience managing employee relations cases and providing HR advice to managers.
• Proven experience across onboarding, offboarding, performance management, absence management and policy development.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience using HR systems, Microsoft 365 and SharePoint.
• A professional, approachable and confidential approach to handling sensitive matters.
• Experience within a professional services, legal, financial services, accountancy or similar office-based environment would be advantageous.

What you'll get in return

• Hybrid working with a minimum of three days per week in the Birmingham office.
• Up to £60,000 per annum depending on experience
• Opportunity to join a growing and successful organisation.
• A broad and varied generalist HR role with autonomy and responsibility.
• Exposure to strategic HR projects and employee engagement initiatives.
• Supportive and collaborative working environment.
• Competitive salary and benefits package.
• Excellent opportunity to make a tangible impact on employee experience, wellbeing and retention

What you need to do now


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