Shift Team Lead - #2079852

Senior Support Worker – Residential Care Home (EBD)

Overview

We are seeking a compassionate, experienced, and motivated Senior Support Worker to join our Residential Care Home for young people with Emotional and Behavioural Difficulties (EBD). This is a rewarding leadership role where you will play a vital part in delivering high-quality, person-centred care while leading and supporting a dedicated staff team.

You will help create a safe, structured, and nurturing environment that supports young people to develop positive behaviours, emotional resilience, and independence.

Key Responsibilities

• Promote, model, and develop a positive, trauma-informed and child-centred culture, ensuring young people are at the heart of everything we do.
• Lead, supervise, and support a team of Support Workers to ensure consistently high standards of care and practice.
• Create and maintain a safe, structured, and nurturing residential environment that promotes emotional well-being, dignity, and positive behaviour.
• Support the development, implementation, and review of individual care plans, behaviour support plans, and risk assessments.
• Provide direct support to young people in their daily routines, including:
• Mealtimes
• Education and appointments
• Recreational and therapeutic activities
• Life skills development
• Build positive and professional relationships with young people, their families, social workers, education providers, and other external professionals.
• Administer medication in line with prescribed guidance and maintain accurate medication records.
• Actively participate in team meetings, training, and supervision, contributing to continuous service and staff development.
• Ensure compliance with safeguarding procedures, residential childcare standards, and organisational policies at all times.

Requirements

• NVQ Level 3 in Health & Social Care, Children & Young People, or equivalent – Mandatory
• Minimum of 1 year’s experience working in a Residential Care Home, preferably with EBD or complex needs.
• Supervisory or senior care experience (preferred).
• Strong understanding of safeguarding, behaviour management, and trauma-informed care.
• Excellent written and verbal communication skills.
• Ability to remain calm, professional, and resilient in challenging situations.
• Flexible availability to work a rolling rota, including:
• Days
• Nights
• Sleep-ins (5 per month – mandatory)
• Weekends and bank holidays
• Driving licence (preferred).

Additional Information

• Job Type: Full-time, Permanent
• Hours: 37.5 hours per week on a rolling rota
• Probation Period: 6 months
• Work Location: In person

Job Types: Full-time, Permanent

Work Location: In person