Hospitality Assistant - #1802279
Wilson Vale
Date: 14 hours ago
City: Birmingham
Salary:
£13
/ hour
Contract type: Full time
Work schedule: Full day

We are currently recruiting for a Hospitality Assistant to join our team at one of our conference venues in Birmingham B1.
This is a casual/zero hour contract. Shifts will be on a rota basis, starting as early as 5:30am.
As a Hospitality Assistant you’ll play a key role in delivering exceptional service across a wide range of events—from conferences and banquets to receptions and private functions. Working closely with our Hospitality Managers, you’ll help bring events to life by preparing spaces, delivering high-quality food and beverage service, and ensuring every guest feels welcome.
Key Responsibilities
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
SKILLS AND EXPERIENCE:
This is a casual/zero hour contract. Shifts will be on a rota basis, starting as early as 5:30am.
As a Hospitality Assistant you’ll play a key role in delivering exceptional service across a wide range of events—from conferences and banquets to receptions and private functions. Working closely with our Hospitality Managers, you’ll help bring events to life by preparing spaces, delivering high-quality food and beverage service, and ensuring every guest feels welcome.
Key Responsibilities
- Prepare event spaces in line with detailed briefs, including layout, equipment, and catering.
- Serve food and drinks, ensuring all dietary needs are met with care and professionalism.
- Maintain clean, safe, and welcoming environments throughout event areas.
- Greet and assist guests with courtesy and professionalism.
- Support event delivery through ushering, bar work, and general hospitality tasks.
- Set up and dismantle rooms before and after events, restoring them to standard layouts.
- Handle basic kitchen and service tasks, including preparing hot drinks and light refreshments.
- Wash, dry, and store crockery and service equipment post-event.
- Cash up and reconcile tills when required.
- Follow all event protocols and operational guidelines.
- Support company policies including health & safety, customer care, equality, and data protection.
We are looking for a positive, honest and reliable employee to join our friendly and hardworking team. We can offer good training and prospects within our team for the right candidate.
SKILLS AND EXPERIENCE:
- Have experience working in a similar role and environment
- Be highly organised and comfortable working in a high-pressured environment
- Ensure you have high standards of food hygiene and follow the rules of health and safety
- Keep up standards of hygiene and ensure all areas are clean and tidy
- Have excellent customer service and social skills
- Be responsible for the preparation and serving of food to staff
- Have a can do attitude and will work well as part of a team of 15
- Be customer focused
- Be willing to participate and enjoy working part of the team
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