Call Center Representative - #1771464
JR United Kingdom
Date: 3 weeks ago
City: Birmingham
Contract type: Full time
Work schedule: Full day
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We are currently seeking three Call Handlers for an immediate start within the health trust. This position is for a duration of six months, with the possibility of extension based on performance and service needs
About the Role
This full-time role offers 37.5 hours per week, with shift patterns scheduled across Monday to Sunday. Working hours range from 7:00 AM to midnight on weekdays and 8:00 AM to 8:00 PM on weekends. Flexibility to work evenings and weekends is essential
Responsibilities
Handling a high volume of incoming calls
Recording patient details for non-emergency transport
Liaising with healthcare professionals, ambulance crews, and the public
Qualifications
Minimum of 5 GCSEs (Grades A–C) including English and Maths
Required Skills
Previous call centre or high-volume phone handling experience
Excellent telephone manners
Ability to handle sensitive information professionally and efficiently
Preferred Skills
None specified
Pay range and compensation package
Weekly wages
Paid holiday entitlement
Public sector work experience
Company pension scheme
Equal Opportunity Statement
We are committed to diversity and inclusivity
For further information please apply with your up-to-date CV by clicking the button
#J-18808-Ljbffr
We are currently seeking three Call Handlers for an immediate start within the health trust. This position is for a duration of six months, with the possibility of extension based on performance and service needs
About the Role
This full-time role offers 37.5 hours per week, with shift patterns scheduled across Monday to Sunday. Working hours range from 7:00 AM to midnight on weekdays and 8:00 AM to 8:00 PM on weekends. Flexibility to work evenings and weekends is essential
Responsibilities
Handling a high volume of incoming calls
Recording patient details for non-emergency transport
Liaising with healthcare professionals, ambulance crews, and the public
Qualifications
Minimum of 5 GCSEs (Grades A–C) including English and Maths
Required Skills
Previous call centre or high-volume phone handling experience
Excellent telephone manners
Ability to handle sensitive information professionally and efficiently
Preferred Skills
None specified
Pay range and compensation package
Weekly wages
Paid holiday entitlement
Public sector work experience
Company pension scheme
Equal Opportunity Statement
We are committed to diversity and inclusivity
For further information please apply with your up-to-date CV by clicking the button
#J-18808-Ljbffr
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