Creative Operations Manager - #1753553

Digital Waffle


Date: 4 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day
Digital Waffle

An award-winning, culture-focused digital advertising agency for high-consideration products is an experienced Creative Operations Manager to streamline workflows, implement processes, and ensure the efficient delivery of high-quality social ad content. You'll be the key link between creative, media, and clients.


Job title: Creative Operations Manager


Location: Remote


Salary: Up to £50K


Key Responsibilities:



  • Support Creative Director, managing distractions.

  • Oversee all creative project workflows from request to delivery.

  • Own and maintain Notion project database.

  • Develop and track project plans, timelines, and budgets.

  • Manage internal and external stakeholder communication.

  • Design and implement process improvements.

  • Enforce operational guidelines and address bottlenecks.

  • Manage creative team workload and freelance resources.

  • Ensure client satisfaction through clear communication and process management.

  • Lead post-project debriefs for continuous improvement.


Must-Have Skills:



  • 3+ years project management/creative operations experience (agency preferred).

  • Exceptional organisation and multitasking abilities.

  • Clear and confident communication skills.

  • Client-focused mindset.

  • Passion for process design and implementation.

  • Effective leadership and teamwork skills.

  • Problem-solver under pressure.

  • Tech-savvy, ideally with Notion/Asana proficiency.

  • Experience in remote collaboration.


Nice-to-Have Skills:



  • Paid social media knowledge.

  • Data-driven mindset.

  • Experience with global teams.


Does this role sound like it could be for you? If so, email your CV to *****@digitalwaffle.co or follow the links to apply.


**Please note that due to the volume of candidates, we can only respond to those who are deemed suitable for the position. Thank you for your interest**

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