Carers Coordinator - #1707154

Rethink Mental Illness is seeking a Passionate & Committed Carers Coordinator

The Carers Coordinator will oversee the provision of support available to carers, friends, and family of mental health patients, who are transitioning from a secure care setting to community with guidance, information, and support. I will develop and build a network of connections and links to appropriate services and support networks throughout the East Midlands. I will work with the IMPACT hub and community teams to improve the provision of services, including developing and facilitating education and peer support groups, to enable carers and families to improve their knowledge and understanding of factors around mental health affecting their loved ones and to support carers to recover their quality of life.

Key Responsibilities

• I lead and develop on the carers service provided including carers groups, service user forms and other initiatives.

• I have a thorough understanding of how the carers service should be delivered, actively monitoring activities against contractual obligations and ensuring the service demonstrates positive outcomes and impacts.

• I ensure that these is a coordinated and consistent approach to service provision in line with allocated resources.

• I ensure that robust systems and local operating procedures are implemented and understood.

• Attend multi-disciplinary meetings relating to referrals, patients or carers and families in service.

• I will provide information, support, and guidance to the Family Liaison Officer and Support Workers to enable them to better support carers, friends and family of patients transitioning from secure care hospital settings back into their communities across the East Midlands.

• I ensure that all support is delivered in a person-centred way which meet specific outcomes using support planning and outcome measurement tools to document achievement against KPI’s.

• Be a positive role model and coach, providing expertise and guidance on issues affecting carers and their rights to the team; developing their knowledge and skills and embedding the Triangle of Care Approach

Who are we? 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”  

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.  

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

If you have any questions about the position, please contact - ***********@rethink.org

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