Head of Talent Acquisition - #1699260

Position: Head of Talent Acquisition

Location: Sutton Coldfield, West Midlands

Job Type: Full-Time, Permanent

Salary: £70,000 + car allowance + annual bonus

Are you a strategic and innovative leader with a passion for talent acquisition? We are seeking a dynamic Head of Talent Acquisition to lead our comprehensive TA strategy across all divisions.

As a pivotal team member, you will design and implement a scalable recruitment strategy, leveraging AI and automation while enhancing our Employer Value Proposition (EVP). Your leadership will ensure we attract, select, and retain exceptional talent.

Why This Role Matters

At Dignity, we believe the right people truly make all the difference. As one of the UK’s largest and most trusted end-of-life providers, we support families through every stage of their journey. Our reach extends across Dignity Funerals, offering compassionate funeral care; the Crematoria and Memorial Group (CMG), managing 45 crematoriums & cemeteries nationwide; Dignity Funeral Plans, providing peace of mind with pre-paid plans; and Farewill, leading in digital wills and probate services.

With over 500 funeral homes, 45 crematoriums, and support functions between Sutton Coldfield and Maidenhead, your role will be to architect our talent strategy, building a workforce that embodies our values and delivers exceptional service.

The Role

This is a strategic leadership role that blends innovative recruitment practices with strong stakeholder management.

You will be responsible for:

• Developing and implementing a scalable, data-informed recruitment strategy across all business units.
• Designing and embedding a compelling Employer Value Proposition (EVP) that reflects our culture and values.
• Leading the creation of inclusive, fair, and effective assessment frameworks for all roles.
• Driving digital innovation, leveraging AI and automation to optimise the hiring process.
• Partnering with senior leaders to understand workforce needs and hiring priorities.
• Coaching, training, and supporting hiring managers to enhance their recruitment capability.
• Managing and mentoring a team of recruitment professionals.
• Ensuring compliance with UK employment legislation and internal policies.
  
  
  

About You

We’re looking for someone who:

• Is a strategic thinker with a hands-on approach to leadership.
• Has proven experience leading recruitment at a senior level across multi-site and head office environments.
• Is passionate about innovation, particularly in AI and automation for recruitment.
• Excels in building trust-based relationships with stakeholders at all levels.
• Has strong knowledge of UK employment law related to recruitment.
• Is data-driven and comfortable using technology to drive recruitment success.
  
  
  

Desirable experience:

• Experience in employer branding, EVP development, and assessment design.
• Familiarity with ATS, CRM, and HRIS platforms.
• Qualified in psychometric ability testing and profiling.
  
  
  

What We Offer

• A strategic leadership role with a significant impact on the organisation.
• 25 days annual leave + bank holidays.
• Company pension, life assurance, and employee assistance programme.
• BUPA private healthcare (Family).
• Car allowance.
• Annual company bonus (up to 10%).
  
  
  

What are the next steps?

If this sounds like the right role for you and you’re ready to lead a future-focused recruitment strategy, simply click the ‘apply’ button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.

About Us

At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Our team is the heart of our success, and as Head of Recruitment, you will be instrumental in building this exceptional team.

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.