Field Service Engineer - #1659889
Maintech Recruitment
Are you a maintenance engineer looking for a different challenge? Would you enjoy being on different client sites, resolving issues weekly?
Maybe you are a field service maintenance engineer who would like to work with an OEM maintaining highly automated solutions within the food industry?
Covering sites from Preston to the south of England, you will be the face of the business, ensuring the equipment's warranty is observed, coaching, training, and developing your clients' maintenance teams, as well as providing root cause analysis to the wider team to help ensure the best quality is upheld at all times.
The role of a Field Service Engineer:
- Provide timely and professional technical support to clients via phone, email, or in person.
- Diagnose and resolve hardware, software, and network-related issues effectively.
- Collaborate with cross-functional teams to troubleshoot and resolve customer issues.
- Install, configure, and maintain automation equipment.
- Conduct regular system maintenance and perform necessary updates and upgrades.
- Document and track customer interactions, solutions, and support activities in a CRM system.
- Stay up-to-date with the latest industry trends, technologies, and best practices.
- Assist in the development and improvement of support processes and documentation.
Qualifications and skills needed for the Field Service Engineer:
- Multidisciplinary engineering background.
- Proven experience in a similar technical support role.
- Strong technical background and proficiency in troubleshooting hardware, software, and network-related issues.
- Excellent problem-solving and analytical skills.
- Exceptional customer service and communication skills, both written and verbal.
- Ability to work effectively in a fast-paced and deadline-driven environment
The package on offer for a Field Service Engineer:
- £50,000 - £60,000 depending on experience
- Company vehicle
- Company EIS share scheme
- Employee discount scheme
- 31 days holiday
- Flexible working policy
If you feel this Field Service Engineer opportunity is right for you please contact Sarah Armstrong at Maintech Recruitment on (phone number removed) or click apply!
Connect with me on LinkedIn: Sarah ArmstrongMaintech Recruitment Engineering Great Careers! Maintech recruitment, are an equal opportunities agency and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; If you need any additional assistance with applying for this role please contact the team.Please note by applying for this role your data will be processed and stored inline with our privacy policy, full details of which are held on our website, and a copy can be provided if you wish.
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