Head of Business Operations - #459421

Marks Sattin recruitment


Date: Jun 23, 2022
City: Birmingham
Salary: £325 - £400 / day
Contract type: Full time
Work schedule: Full day
Marks Sattin recruitment

Marks Sattin are working in partnership with an exciting and innovative Events & Exhibitions organisation in Central Birmingham to recruit a Head of Business Operations. The position is a 6 month contract until January 2023. The position will be a hybrid working working role, with three days in Central Birmingham.

The Head of Business Operations will sit on the Senior Leadership Team and will report to the COO and Director of Transformation.

The Head of Business Operations will provide strategic direction to a team of five within the Corporate Services department, and will engage, influence and persuade senior stakeholders across the organisation to ensure the entire business services and operations of the organisations are ran successfully.

The Head of Business Operations will be responsible for:

  • Working collaboratively with various departments, i.e. Finance, HR, Procurement, IT, Legal and Health & Safety to ensure the functionality of business services and business processes
  • Leading on process improvement initiatives and strategies, using strong negotiation skills to influence senior stakeholders and regularly setting expectations to ensure exceptional delivery within the Business Operations function
  • Overseeing the effective implementation and application of Health & Safety, Office Management, Procurement, HR, Legal and Finance functions
  • Directly managing a team of 5 Administrators within the Operations team
  • Ensuring compliance of the organisations Corporate Policy at all times
  • Providing exceptional leadership and strategic guidance and using exceptional communication skills to negotiate and influence individuals and teams to account for delivery
  • Ensuring the Procurement, HR, Finance, Legal, Administration and Health & Safety functions are operating as smoothly as possible, and highlighting any issues as they arise
  • Demonstrating resiliance to deal with the issues of all engaged stakeholders across the business
  • Providing an unparalleled personal service to the Executive Management Team

To be considered you must:

  • Have proven experience in a Head of Business Services or Head of Operations position
  • Be passionate about engaging with people whilst making business operations and processes run smoothly and effectively
  • Be an experienced leader with proven ability in motivating and bringing the very best out of individuals and teams
  • Have proven experience bringing together a variety of business functions (ie. Finance, HR, Procurement, IT & Legal) to work collaboratively to ensure the overall sound running of a business
  • Be able to commute to the Central Birmingham offices at least 3 times per week
  • Be available to start immediately or at short notice (1-2 weeks max)

If you are excited by this fantastic opportunity, please do not hesitate to apply!

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