Regional Operations Manager - Complex Residential & Nursing Homes - NMC - #2191341

Regional Operations Manager – Specialist Residential Services

Multi-Site Leadership – Complex Care, Mental Health & Neurological Services

£80,000 per annum + £5,000 p.a Car Allowance, Bonuses and PMI

Full Time | Permanent

Midlands Region – Home-based with extensive regional travel across Birmingham to Stafford and surrounding areas

A candidate information pack including the full job description is available upon request.

Overview:

Compass Associates are proud to be working alongside a well-established and growing UK care provider to recruit an experienced Regional Operations Manager to oversee a portfolio of seven specialist care services across the Midlands.

The portfolio includes services supporting adults with complex mental health needs, neurological conditions, acquired brain injuries, dementia, complex physical health requirements and associated care needs.

This is a senior operational leadership opportunity for an experienced multi-site care professional to provide visible, hands-on leadership across an established portfolio. The successful candidate will work closely with Registered Managers, supporting and challenging service performance, strengthening clinical and operational standards, and ensuring each service delivers safe, high-quality and person-centred care.

Reporting directly to the Regional Director, the Regional Operations Manager will play an important role in supporting regional performance, contributing to strategic decisions and driving continued development across the portfolio.

Location:

The position is home-based, with responsibility for seven specialist care services across the Midlands, covering Cannock, Stafford, Walsall, Nottingham, Worcester and Peterborough.

The role will involve extensive travel across the region, with a regular presence within the services and their respective teams.

Working Pattern:

Full-time, permanent position, working five days per week.

The successful candidate will be expected to spend approximately three to four days per week visiting services, supporting Registered Managers and maintaining a visible leadership presence across the portfolio.

This is a hands-on regional role rather than a predominantly home-based position, particularly during the initial months, when building relationships and developing a thorough understanding of each service will be a priority.

Criteria:

• Substantial experience in a senior operational or regional leadership position within specialist healthcare, complex care or adult social care.
• Previous experience overseeing multiple services, ideally with responsibility for three or more locations.
• A successful track record as a Registered Manager, Home Manager or in a comparable senior operational leadership role.
• Strong clinical understanding, ideally with experience across mental health, complex behavioural presentations or other specialist care environments.
• Demonstrable experience improving service quality, regulatory compliance, operational performance and financial results.
• Strong understanding of CQC requirements, clinical governance, safeguarding, quality assurance and inspection processes.
• Experience managing budgets, financial performance, occupancy, workforce planning and operational KPIs.
• Confident leadership skills, with the ability to coach, support and constructively challenge Registered Managers, addressing underperformance where required.
• A full UK driving licence and willingness to travel extensively across the Midlands.

A Level 5 qualification in Leadership and Management, or equivalent, is expected.

A professional nursing qualification is strongly preferred (RMN / RGN / RNLD / RCN), with an RMN background particularly advantageous. Candidates from other professional backgrounds may also be considered where they can demonstrate strong clinical understanding and substantial multi-site operational experience.

Salary and Benefits:

This Regional Operations Manager position offers a salary of approximately £80,000 per annum, depending on experience.

The role also offers:

• £5,000 p.a car allowance
• Annual performance bonus of up to 40%, linked to KPIs.
• Private Medical Insurance.
• Company pension scheme.
• 25 days annual leave plus the 8 bank holidays.

Contact Details:

To apply, or for more information and an informal confidential discussion, please contact Lijani Cherry at 02394 211 143 or [email protected].

A candidate information pack including the full job description is available upon request.

Compass Recruitment Solutions Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 vouchers for each successful recommendation.