Sales Support Coordinator - #2191336

Company Description

Dapa Atelier is an exclusive interior design studio specialising in high-quality commercial interiors, show homes, and private residences for property developers and private clients. Known for delivering award‑winning designs, the studio combines creativity with a strong focus on client experience and project excellence. Team members collaborate closely with clients and partners to bring distinctive, modern interiors to life. Working at Dapa Atelier offers exposure to premium projects and a professional, design-led environment.

Role Overview

Working closely with the internal Sales Team, the Sales Support Coordinator plays a key role in keeping client projects on track and ensuring they are delivered to a high standard. Acting as a link between clients and internal teams, the successful candidate will bring strong communication and organisational skills, excellent attention to detail, and a positive, can-do attitude. Through responsive, service-focused support, they will help strengthen Dapa Atelier’s reputation for outstanding client care.

Main Duties

·       Supporting the sales team 

·       Producing quotations to accompany design proposals 

·       Taking client briefs and booking new projects in with studio manager 

·       Requesting/chasing information from clients 

·       Editorial checks for design presentations 

·       Assist in creating tenders and framework applications 

·       Managing CRM and updating daily 

·       Liaising with design scheduler throughout the design process 

·       Attending online and some in person client presentations, taking notes and following up with client 

·       Creating reports following client interaction 

·       Chasing clients for signed quotes and purchase orders 

·       Liaising between design and operations teams throughout procurement process and resolve any issues 

·       Receiving, action and send out any client request 

·       Creating data sheets, welcome and aftercare packs for clients following installation 

·       Producing sales reports 

·       Ad hoc duties to support the company directors

Skills Required

·       Proficient in Microsoft office (outlook, word, excel and PowerPoint) 

·       Some experience in adobe (Photoshop/InDesign) or Canva ideal but not essential 

·       Professional manor/tone both in written and oral communication 

·       Ability to work to deadlines in a professional and composed manner. 

·       Excellent attention to detail with ability to maintain high standards and review work of oneself and others. 

·       A positive attitude to work and collaborative thinking 

·       A proactive approach to problem solving, adding value to the business 

·       Strong communication and effective social skills to build rapport with colleagues and clients 

·       Commitment to the company values and enhancing company culture through honesty and professionalism. 

·       At least 5 years working in an office environment 

·       Experience supporting company director is preferential 

·       Experience working in fast paced environments 

·       Experience within the interior design industry is preferable but not essential 

·       Experience within the interior design industry is preferable but not essential

·       Experience within a creative industry or housebuilding is preferable but not essential

This role requires being in our Birmingham studio at least 3 days a week - days can be flexible however you are required to be in every Monday and at home on a Friday.