Executive Personal Assistant - #2191328

Role: [Exec.] Personal Assistant to Managing Director

Salary: £32,000 [FTE]

Hours: 8.30am - 5.00pm, Monday to Friday

Holidays: Holidays: 35 days + bank holidays

Location: Edgbaston, Birmingham

Type: On-Site 

The Company

An ambitious, fast-paced and progressive recruitment agency in the heart of Edgbaston's business district. Working in partnership with nurseries, schools and SEND settings in the West Midlands and Worcestershire; our team comprises a wealth of educational knowledge coupled with a shared vision to provide educators today, for the leaders of tomorrow.

The Role

The Personal Assistant will work directly with the Founder to support the effective running of the

business. This is not a traditional “diary management only” PA role. The successful candidate will become a key operational support to the Managing Director; helping manage communications, client coordination, administration, communications internally and externally, alongside leading key projects.

The role suits someone proactive, confident, tech-savvy and commercially minded, who thrives in a varied environment and can use initiative without constant supervision. The role requires discretion, professionalism and excellent attention to detail. The role is not suited to someone who needs managing closely, constant supervision, and pushing/reminding of deadlines/chasing updates.

Key Responsibilities

• Managing the Director’s inbox, including prioritising, drafting and responding to emails appropriately
• Identifying urgent matters, flagging key actions and filtering non-essential communications
• Managing the Director’s calendar, appointments and meeting schedules
• Coordinating travel arrangements, itineraries and journey planning
• Providing daily reminders and preparation support for meetings, events and travel
• Acting as a gatekeeper for incoming communications where appropriate
• Manage and prioritise the Founder’s workload, ensuring focus on high-value activities
• Organise schedules, meetings, and key business priorities
• Prepare briefing materials, summaries, and follow-ups from meetings
• Act as a gatekeeper where appropriate, managing incoming requests and information

Business Growth & Marketing support

• Supporting implementation of the Director’s growth ideas and commercial initiatives
• Coordinating podcast bookings, networking opportunities and brand visibility projects
• Liaising with website designers and external suppliers to ensure updates are completed
• Researching awards, managing submissions and monitoring future opportunities
• Supporting social media engagement across LinkedIn, Instagram and Facebook
• Assisting with maintaining the Director’s online presence and engagement activity

Recruitment & Talent Administration support

• Updating recruitment trackers and maintaining accurate candidate records where required
• Supporting onboarding administration for new starters, liaising heavily with the external HR Consultant
• Assisting with recruitment campaigns and talent pipeline activity where required
• Conducting reference requests and right-to-work administration where required
• Supporting our external consultant with training matrix needs / reminders / chasing.

Operational & Administrative support

• Updating confidential client files and folders
• Liaising with recruitment consultants and internal stakeholders regarding client matters
• Assisting with document preparation and administrative tasks
• Supporting wider operational and office functions where required
• Support the implementation and improvement of business processes
• Assist with operational and leadership initiatives
• Coordinate activity across different areas of the business
• Help maintain structure and organisation within a fast-paced environment
• Draft professional emails, reports, and internal communications
• Produce clear written summaries of meetings and key actions
• Ensure communication is accurate, concise, and aligned with business standards
• Support preparation of presentations and documents for internal and external use
• Communicate effectively with internal team members and external contacts
• Ensure information is shared clearly and in a timely manner
• Be comfortable handling direct conversations where required
• Maintain professionalism and discretion at all times

Skills & Experience required

• Previous experience in a PA, Executive Assistant, Office Manager or senior administrative role
• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to handle confidential information professionally
• Advanced skills: online systems/software / Miscrosoft packages
• Comfortable working independently and using initiative
• Social media awareness advantageous but not essential
• Commercial mindset with an interest in business growth
• Recruitment experience advantageous but not essential