Trading Standards Officer - #2189777

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a team of Trading Standards Officers that will operate around the city. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives.Your new role
This is an excellent opportunity for an experienced Trading Standards Officer to join a proactive Regulatory Services team. You will play a key role in protecting consumers, supporting legitimate businesses, and enforcing a wide range of consumer protection legislation.Working within a busy enforcement environment, you will investigate complex complaints and criminal offences, gather and assess evidence, conduct interviews under caution, initiate enforcement action, and support prosecutions where appropriate. This role requires a confident investigator with experience of applying statutory powers, working in partnership with enforcement agencies, and managing sensitive and complex casework.
You will investigate breaches of consumer protection and trading standards legislation, including fraud, counterfeit goods, unfair trading practices, product safety matters, illegal tobacco sales, doorstep crime, and rogue trader activity. This role involves gathering evidence, preparing case files, conducting surveillance activities where appropriate, undertaking witness interviews, carrying out PACE-compliant interviews under caution, and progressing enforcement action ranging from formal warnings through to prosecution. You will work collaboratively with internal departments, regional intelligence networks, the police, and other regulatory partners to deliver effective outcomes for residents and businesses.
This role will involve weekend and evening work, with flexibility required based on the cases you are investigating.
What you'll need to succeed
To be successful in this role, you must possess significant experience working within Trading Standards, Regulatory Services, or Enforcement environments. You will have a thorough understanding of investigative techniques and criminal evidence procedures, including practical experience conducting PACE interviews under caution. You must have knowledge of RIPA (Regulation of Investigatory Powers Act) legislation and its application within a local authority setting and have experience preparing prosecution files, taking witness statements, gathering evidence, and presenting cases in court is essential. You should also demonstrate excellent communication skills, sound professional judgement, strong report-writing abilities, and the confidence to manage a varied enforcement caseload independently.
As this role will involve travelling, you will need a full, clean UK driving licence.

What you'll get in return
You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.
What you need to do now


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