It Trainer - #2186605

Systems Trainer – EPOS / IT

Location: Fully remote for the first 6 months, then field-based
Salary: Up to £35,000 per annum
Contract: 6-month FTC, with a strong likelihood of extension or permanent employment.

Role Purpose

An opportunity to develop a career in EPOS and IT training within the hospitality sector. You’ll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.

Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.

This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.

Key Responsibilities

• Deliver online and onsite training on software products and systems to new and existing clients.

• Prepare for training sessions and develop an understanding of relevant systems and features.

• Build positive relationships with clients and provide a professional, engaging training experience.

• Communicate with internal teams regarding system changes, updates and any issues identified.

• Manage training schedules, administration and follow-up tasks.

• Maintain accurate training records and upload documentation to Asana.

• Arrange travel and accommodation when required.

• Follow company procedures, data security and health and safety requirements.

Required Skills & Experience

• Confident, outgoing personality with excellent communication skills.

• Able to build rapport and deliver a positive customer experience.

• IT-savvy, with an interest in software and technology.

• Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.

• Highly organised, self-motivated and capable of working independently.

• Professional approach and strong attention to detail.

• Full UK driving licence and access to a car, as the role will become field-based after the initial six months.

If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on (phone number removed).