Administrator - #2173406

confidential


Date: 1 hour ago
City: Birmingham
Salary: £16 - £17 / hour
Contract type: Contractor
confidential

We're looking for an organised and motivated Administrator to join our Housing Team on a temporary basis.  This is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience.

In this role, you'll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You'll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.

What you'll do:

  • Providing efficient day-to-day administrative support to the Housing Team
  • Updating housing management systems and keeping records accurate and well maintained
  • Supporting meetings, including scheduling, agenda preparation and minute taking
  • Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications
  • Helping gather information to respond to customer enquiries and complaints
  • Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date
  • Assisting with key housing processes, including tenancy administration and system checks
  • Contributing to excellent customer service and maintaining confidentiality in line with GDPR

What we're looking for:

  • Highly organised individual with strong attention to detail
  • Confident using Microsoft Office and other internal systems
  • A strong communicator who works well as part of a team
  • Able to manage a varied workload and meet deadlines
  • Interested in developing a career in social housing!

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