Sales Executive - #2172832

Jewellery Quarter Bullion – Sales Executive

Location: Birmingham, Office-based

Contract: Full time, permanent contract

Salary: up to £35,000 depending on experience + uncapped commission

Package & Benefits

• Salary: up to £35,000 depending on experience
• Uncapped commission structure with high earning potential
• 33 days holiday (with option to buy extra 5 days)
• Onsite Gym
• Health and wellbeing programme
• Employee and store discount

Office-based at our Birmingham Head Office; visa sponsorship is not available

About Jewellery Quarter Bullion

Jewellery Quarter Bullion is the UK's leading online precious metals retailer, helping customers across the UK and Europe buy, sell and store gold and silver with confidence.

With annual turnover exceeding £500 million, we're a fast-paced and ambitious business with an established online presence and brands including BullionByPost.co.uk and Gold.co.uk.

We're continuing to grow our Sales team and are now looking for experienced B2C salespeople to join us as Sales Executives.

This is an opportunity to join a successful and growing business where you'll manage customer relationships, generate sales opportunities and directly contribute to our continued growth.

Role Overview

As a Sales Executive, you'll speak directly with customers looking to buy and sell precious metals, build strong relationships and turn opportunities into sales.

This is a high-activity, phone-based B2C sales role. You'll manage both inbound opportunities and proactive outbound activity, follow up with existing and prospective customers and build your own pipeline.

You'll work in a target-driven environment with clear expectations around sales performance, activity and revenue. In return, you'll have an uncapped commission structure that rewards strong performance.

You don't need to be a precious metals expert from day one. We'll help you develop your product and market knowledge. What we're particularly interested in is a strong B2C sales background and evidence that you can consistently achieve and exceed sales targets.

Key Responsibilities

• Build and manage a pipeline of new and existing customers
• Generate sales through outbound calls, follow-ups and proactive relationship management
• Respond to inbound sales enquiries and convert opportunities into trading activity
• Build long-term relationships with customers and understand their individual requirements
• Support customers buying and selling gold, silver and other precious metals
• Confidently discuss products, pricing and market movements with customers
• Identify opportunities to increase customer trading activity and develop existing accounts
• Promote wider services including storage, pensions and portfolio solutions
• Maintain accurate customer, sales and pipeline information within the CRM
• Work closely with colleagues across the business to provide an excellent customer experience
• Work towards and consistently achieve or exceed monthly sales and revenue targets
• Develop your knowledge of precious metals and wider market trends

Skills & Experience

• At least 2 years' B2C sales experience
• A proven track record of achieving and exceeding sales targets
• Experience working in a target-driven, performance-focused sales environment
• Confidence speaking with customers over the phone and building relationships
• Experience managing a sales pipeline and following up opportunities proactively
• Strong commercial awareness and a genuine motivation to generate sales
• Resilience and confidence working towards challenging targets
• Excellent communication and relationship-building skills
• Good attention to detail and organisation
• Experience using CRM systems and sales performance data
• Experience within bullion, precious metals, financial services, investments or another high-value sales environment would be an advantage, but isn't essential.

Why You’ll Love It Here

You'll be joining us at an exciting point as we continue to expand our Sales team.

You'll have the opportunity to:

• Earn uncapped commission based on your performance
• Join an established and growing UK business
• Work with an engaged B2C customer base
• Develop specialist knowledge of gold, silver and precious metals markets
• Build relationships with high-value customers
• Work alongside experienced salespeople and managers
• Develop your career as the team and wider business continue to grow

About You

You'll probably enjoy this role if you're someone who likes having a number to chase.

You're commercially minded, confident speaking with customers and comfortable picking up the phone rather than waiting for opportunities to come to you.

You're motivated by targets and commission, take ownership of your pipeline and can demonstrate occasions where you've exceeded expectations rather than simply achieved the minimum.

You'll also need to be comfortable learning about precious metals and financial markets so that you can build credibility with customers over time.

Ready to Apply?

If you're an experienced B2C salesperson with a strong track record of achieving and exceeding targets, we'd love to hear from you.

Apply now and tell us about your sales experience, the targets you've worked towards and what you've achieved.

Pre-employment Checks

Please note that all successful candidates will be required to complete pre-employment screening checks, which include:

• Right to work verification
• Criminal record check (DBS)
• Reference checks
• For certain roles, credit or fraud screening may also be required.

Application Deadline: 21st November 2026

We reserve the right to close this vacancy early if the right candidate is appointed.