Lettings Negotiator - #2172521

Company Description

Fishers is a specialist lettings and landlord services provider operating across the West Midlands, offering fully managed, non-managed, and bespoke solutions. The team combines in-house experience, market knowledge, and sector expertise to help clients improve the efficiency and profitability of their property portfolios. Fishers advises prospective landlords in Birmingham, the Black Country, and the wider region on rental demand, expected returns, and optimal locations for investment. In addition to lettings and property management, Fishers offers in-house surveying services, including Residential Property Valuations and Home Survey Reports aligned with Royal Institution of Chartered Surveyors (RICS) standards.

Role Description

The Lettings Negotiator is a full time, on-site position based in Birmingham, responsible for supporting landlords and tenants throughout the lettings process. Day-to-day tasks include handling property enquires, arranging and conducting viewings, advising landlords on rental values, and negotiating tenancy terms. The role involves preparing marketing materials, updating property listings. The Lettings Negotiator will also maintain regular communication with landlords and tenants, provide excellent customer service, and collaborate with colleagues to uphold compliance with relevant regulations.

Qualifications

• Strong communication and customer service skills, with the ability to build trust and maintain professional relationships.
• Organisational skills, attention to detail, and the ability to manage multiple properties and deadlines effectively.
• Comfort with using property software, CRM systems, and standard office applications for documentation and reporting.
• Ability to work on-site in Birmingham, including conducting viewings, inspections and checkouts.
• Prior experience in residential lettings or sales is advantageous; relevant industry training or qualifications (e.g., ARLA Propertymark) are beneficial.
• Willingness to learn, adapt to market changes, and adhere to legal and regulatory requirements in the lettings sector.
• Must have full driving licence and own car