HR Operations Specialist 6 Month FTC - #2161077

Robert Walters


Date: 1 hour ago
City: Birmingham
Salary: £55,000 / year
Contract type: Full time
Work schedule: Full day
Robert Walters

HR Operations Specialist (FTC)

Birmingham | Fixed-Term Contract - Hybrid

Are you an experienced HR Operations professional with a passion for process improvement and transformation?


I am partnering with a leading organisation to appoint an HR Operations Specialist to lead a high-profile project focused on redesigning and modernising HR service delivery.

Working across a complex multi-site environment, you'll review and streamline end-to-end employee lifecycle processes, improve HR systems and workflows, and help design a new HR Operations model that delivers greater efficiency, consistency and service excellence.

Key Responsibilities

  • Review and redesign HR operational processes across recruitment, on-boarding, employee changes, absence management and leavers.
  • Analyse current HR and payroll workflows, identifying opportunities to improve efficiency and service delivery.
  • Develop and support the implementation of a new HR Operations operating model.
  • Optimise HR systems, processes and data management.
  • Establish meaningful service standards, KPIs and performance measures.
  • Partner with stakeholders to drive change and embed new ways of working.

About You

  • CIPD Level 5 qualified (or equivalent experience).
  • Significant experience in HR Operations, Shared Services or HR Service Delivery.
  • Strong process improvement, HR Systems and transformation experience.
  • Excellent understanding of the employee lifecycle processes and HR systems.
  • Able to influence stakeholders and challenge the status quo and deliver change.

Why Apply?

This is a fantastic opportunity to shape the future HR operating model of a well-regarded organisation, leaving a lasting legacy while improving the employee experience and operational effectiveness of the HR function.

Interested in finding out more? Get in touch for a confidential conversation.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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