Operational Risk Manager - #2146601

Operational Risk Manager

Salary: £47,189 - £55,516 pa

Location: Birmingham – Hybrid – 2 days working from our Birmingham office, 3 days from home

Contract: Fixed-term contract – Maternity cover up to 8 October 2027

Hours: Full-time

This is an opportunity for an experienced Operational Risk Manager to provide support and assist the Head of Risk Management and Internal Audit in managing processes for developing strategic and operational risk management functions. This is a fixed-term contract to cover maternity leave.

About the role:

- Manage the monthly update, review and quality assurance process of Operational Risk Registers across all directorates.
- Produce Operational Risk Register (ORR) summary reports to the ELT on a quarterly basis, whilst also supporting and discussing current and emerging risks and issues with Executive Directors, Associate Directors and Heads of departments to ensure identified risks are complete and accurate and challenging and influencing operational risk owners.
- Successfully undertake Programme/Project Risk QA activities.
- Advise business managers and Programme/Project sponsors on the development of project risk registers and attend Risk and Oversight Group meetings.
- Deliver 4Risk software training to centralise risk management processes and lead on 4Risk software support.
- Monitor risk mitigations against plans and seek updates and assurance that risk owners are managing risk appropriately, whilst collaborating with stakeholders to identify areas for improvement.
- Identify trend flaws in the updating of risk registers and suggest ways to improve them.
- Undertake Assurance Gap Analysis using a risk-based approach to identify assurance gaps in the organisation, used in setting the global internal audit plan (covering all business areas), for the consideration of Head of Risk Management and Internal Audit, ELT and ARC.
- Create the Internal Audit Recommendation Implementation Tracker report for the ELT and the ARC, reporting on progress in implementing control or design weaknesses in the entire organisation.

Person specification:

- Good understanding and experience of strategic, operational, programme and project risk management with the ability to speak with confidence and detailed knowledge regarding Risk Management to senior internal or external forums.
- Professionally qualified or working towards qualification in Internal Audit (QIAL, CIA, CMIIA).
- Evidence of developing effective relationships and influencing at senior level.
- Evidence of developing, embedding and managing high-quality processes and procedures.
- High-quality written and oral communication skills, including communicating and explaining complex processes to a lay audience, also computer literate and proficient in MS Office suite and ability to work with new systems and software as they are implemented.

About us

We play a vital role in the delivery of safe and effective oral healthcare in the UK. We do this by overseeing the register of dental professionals, ensuring only those who hold the necessary qualifications can practise.

Our vision is to be a trusted and effective regulator, supporting dental professionals to provide safe and effective care for their patients, as set out in our ambitious new strategy for 2026-2028.

Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints.

Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.

Benefits:

The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.

To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.

Some of our benefits include:

- 27 days' holiday (plus statutory) - rising to 30 days after 2 years’ service
- Pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 year’s service
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts including eye care contributions and discounted gym membership

We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

How to apply:

As part of your supporting statement, we would like you to expand on how your skills and experience align with the person specifications listed above.

Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.

For further details about the role and to apply, please click the apply button.

Closing date: 23:59 on Wednesday 30 September 2026

Please, no agencies unless instructed otherwise.