Accounts Receivable Analyst - #2119568

Accounts Receivable Specialist

Location: Birmingham (Hybrid)
Salary: £30,000 - £34,000
Hours: 37.5 hours per week

Role Overview

An opportunity has arisen for an Accounts Receivable Specialist to support the Accounts Receivable function across invoicing, customer account management, collections, and credit management activities. The successful candidate will be responsible for maintaining accurate records, managing customer account queries, and supporting timely payment collection.

Key Responsibilities

Billing & Invoicing

• Review sales orders, projects, and contracts to ensure billing information is accurate.
• Raise invoices promptly and accurately.
• Investigate and resolve invoicing issues, including corrections and credit requests, working with internal teams and customers as required.

Customer Account Administration

• Respond to customer queries within agreed service levels.
• Resolve customer account issues or escalate where necessary.
• Issue monthly account statements.
• Maintain and update customer account records within Dynamics 365 and Salesforce.

Collections & Cash Processing

• Contact customers regarding outstanding invoices.
• Process credit card transactions in accordance with company procedures.
• Allocate customer payments accurately to accounts.

Credit Management

• Review customer credit applications.
• Monitor customer account exposure and credit limits.
• Assess credit risk and make recommendations to help reduce bad debt exposure.

Skills & Systems Knowledge

• Microsoft Office, including Intermediate Excel, Word, and Outlook.
• Experience using Dynamics 365 and R2 ERP systems.
• Experience using Salesforce CRM.
• Familiarity with payment processing platforms, such as Square.

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