Data Administration Officer - #2105843

Contract: 6-month initial contract
Location: Birmingham

Hays is excited to be partnering with a local council to build a brand-new Customer Master Data team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly support service delivery across the council and trust.

Why Join?

You'll play a key role in developing a new team that will in ensuring the accuracy, integrity, and compliance of customer data used across essential public services. Your work will help streamline operations, improve decision-making, and contribute to high-quality customer experience across the organisation.

Key Responsibilities

As part of the Customer Master Data Service, you will:

• Deliver accurate, high-quality customer data services for the council and trust.
• Process new and updated customer records to agreed standards and deadlines.
• Verify customer information to meet corporate, financial, and legislative requirements.
• Identify and escalate any potential fraud concerns.
• Ensure full GDPR compliance and maintain strict confidentiality at all times.
• Support the production of management information and compliance reports using Oracle.
• Utilise tools such as Power BI, Excel, and SQL to support reporting and data integrity tasks.

Who We're Looking For

We're seeking candidates who have:

• Strong attention to detail and accuracy.
• Strong experience of Excel
• Confidence working with business systems (Oracle experience desirable).
• Excellent communication skills and a customer-focused approach.
• Ability to work proactively in a fast-paced, transactional environment.
• Awareness of GDPR, data governance, and financial processes.
• Skills in Power BI, Excel, and dashboards (SQL experience a plus).

Apply Now

If you're looking to be part of a newly established team and contribute to delivering high-quality customer master data services within a respected local authority, please send your updated CV!

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