Implementation & Training Consultant - #2099416
interAct Consulting Limited
Date: 1 day ago
City: Birmingham
Salary:
£65,000
-
£75,000
/ year
Contract type: Full time
Work schedule: Full day
We're looking for an experienced Implementation & Training Consultant to deliver successful software implementations across our client's technology portfolio.
You'll guide customers through the implementation journey, from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering engaging customer training and onboarding, both remotely and on-site, helping users gain confidence and maximise the value of the solution. You'll also work closely with Product, Sales and Customer Success teams to provide a seamless customer experience.
What you'll bring:
- Experience delivering software implementations or customer onboarding projects.
- Experience providing customer training, workshops or user enablement.
- Strong customer-facing, communication and stakeholder management skills.
- Knowledge of software configuration, integrations and data migration.
- Excellent organisation and problem-solving abilities.
- Experience using CRM or project management tools.
- PRINCE2 or equivalent project management qualification is desirable.
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