Head of Growth - #2088623

Head of Growth & Digital Systems

Location: UK multisite – office based Birmingham/Telford

Reports to: Founder / Group CEO

Salary: £55,000 – £70,000 + performance bonus

Type: Full-time

About the Group

We operate a group of established and growing businesses across multiple verticals including:

• Ecommerce (Shopify, Amazon, eBay)
• B2B wholesale
• Omnichannel retail
• A UK-based digital tax rebate platform operating via both website and mobile app
• New digital and ecommerce product launches

We are focused on improving execution, systems, and scalable growth.

The Role

This is a senior, hands-on role combining growth, digital execution, and systems ownership.

You will be responsible for:

• Driving growth across multiple brands and platforms
• Improving website and app performance
• Managing and developing the in-house marketing team
• Streamlining digital tools, workflows, and reporting (particularly Monday.com)
• Reducing complexity and improving visibility across digital operations

You will work closely with the founder but will be trusted to own delivery.

Key Responsibilities

Growth & Performance

• Own growth strategy across ecommerce, digital platforms, and the TaxPro app
• Improve performance across paid media, SEO, CRO, marketplaces, and app funnels
• Translate commercial goals into clear execution plans
• Track, analyse, and report performance against KPIs

Websites, Apps & Digital Platforms

• Own performance of:
• Shopify and WordPress websites
• The TaxPro web platform and mobile app
• Improve:
• Conversion rates
• User journeys
• Funnel drop-offs
• Speed and usability
• Work with developers to prioritise improvements and releases
• Act as the commercial and operational bridge between product, marketing, and development

(This is not a coding role, but you must be comfortable managing technical platforms and developers.)

Digital Systems & IT (Core Part of the Role)

You will act as the owner of our digital operating system across all businesses.

This includes:

• Restructuring and streamlining Monday.com across the group
• Designing clean, simple boards for:
• KPIs and targets
• Team performance
• Project delivery
• Product and website roadmaps
• Reducing duplication, noise, and over-engineered workflows
• Ensuring dashboards are useful for real management decisions

This role suits someone who enjoys bringing order to complexity.

Team Leadership

• Line-manage the in-house marketing and design team
• Set clear objectives, KPIs, and priorities
• Improve output quality, accountability, and focus
• Support development while ensuring performance standards are met

Agencies & External Partners

• Manage external agencies, developers, and freelancers
• Assess performance and value for money
• Reduce agency reliance where internal or streamlined solutions make sense

New Projects & Launches

• Support the launch of new websites, apps, and digital products
• Help take concepts from idea → MVP → live
• Ensure launches are structured, measured, and commercially sound

Who We’re Looking For

Essential

• Strong experience in ecommerce or digital growth
• Hands-on experience with Shopify
• Comfortable managing websites, apps, and digital platforms
• Strong systems mindset (Monday.com, CRMs, analytics tools)
• Commercially minded and detail-oriented
• Confident managing teams and improving structure without bureaucracy

Ideal Background

• Head of Ecommerce
• Digital Growth Manager
• Product-leaning Growth Lead
• Digital Operations / Systems-focused marketer
• Someone who enjoys fixing messy systems and processes

What This Role Is (and Isn’t)

This role is:

• Practical and outcome-focused
• Embedded in the business
• Systems- and performance-led

This role is not:

• A pure brand or content role
• An agency-style position
• A hands-off strategy role

Working Style

• UK office presence preferred
• Hybrid working supported once embedded
• Fast-moving, founder-led environment
• High autonomy with real responsibility

Why Join

• Work across multiple established and growing businesses
• Exposure to ecommerce, apps, and digital platforms
• Opportunity to shape systems at group level
• Direct access to decision-making
• Clear scope to grow into a broader leadership role