Customer Selections Analyst (197813) - #2080582

Harnham


Date: 3 days ago
City: Birmingham
Salary: £50,000 / year
Contract type: Full time
Work schedule: Full day
Harnham

Customer Selections and Analytics Consultant

Hybrid working

Salary up to: £50,000

This is a strong opportunity for a commercially minded analytics professional to combine technical delivery with stakeholder impact. You will play a key role in driving targeted marketing activity and improving campaign performance through data-led insight, working in a highly collaborative environment.

The Company

They are a well-established organisation with a strong customer focus and a growing investment in data and analytics. Analytics plays a key role in shaping marketing effectiveness, customer engagement, and strategic decision making. The business operates in a structured and regulated environment, offering stability alongside the opportunity to influence change through data. They foster a collaborative culture where stakeholder partnerships are central to success.

The Role

  • Develop and deliver customer selections for marketing, research, and service communications using SQL
  • Ensure campaigns are accurately targeted, compliant, and aligned to business objectives
  • Build and enhance dashboards to evaluate campaign performance and test and learn activity
  • Provide clear, actionable insight to improve targeting, ROI, and customer engagement
  • Work closely with stakeholders to translate business requirements into analytical solutions
  • Act as a subject matter expert across customer datasets to support selection and analysis activity
  • Communicate complex insights clearly to both technical and non-technical audiences
  • Support continuous improvement through feedback loops between selection and performance analysis
  • Implement quality assurance processes to ensure outputs are robust and compliant

Your Skills and Experience

  • Strong SQL capability for data extraction and customer segmentation
  • Experience with data visualisation tools such as Power BI or similar
  • Strong commercial experience delivering insight to support marketing or customer strategy
  • Ability to manage and influence a range of stakeholders
  • Experience presenting data and recommendations clearly, both verbally and in writing
  • Comfortable working with complex datasets and translating insight into action
  • Understanding of campaign analysis, testing methodologies, and performance measurement

What They Offer

  • Structured career progression within a growing analytics function
  • Opportunity to influence end-to-end campaign strategy and customer engagement
  • Collaborative, supportive team environment with a strong focus on development

How to Apply

If you are interested in using data to drive customer engagement and marketing performance, please apply with your CV to find out more.

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