Email designer - #2071823

Email Designer
Location: Birmingham City Centre (Hybrid)
Salary: Up to £40,000 + benefits
Permanent
We're partnering with a fast growing consumer wellness business operating at the intersection of beauty, health and lifestyle. With a highly engaged customer community, strong subscription model and ambitious growth plans, the business is entering an exciting new phase and looking to strengthen its CRM and creative capabilities.
This is an opportunity for a talented Email Designer to join a collaborative, fast paced team and take ownership of the look, feel and execution of a high performing email programme.
You'll be responsible for creating visually compelling email experiences that not only look great but drive engagement, retention and conversion across the customer journey.
The ideal person combines creativity with commercial thinking and understands that exceptional email design is about more than aesthetics - it's about storytelling, customer experience and performance.

The Role
You'll work closely with CRM, Brand and Creative teams to design and deliver campaigns, automated flows and lifecycle communications across multiple customer touchpoints.
Responsibilities include:
* Designing and building visually engaging email campaigns and automated journeys
* Creating mobile first, responsive templates that work across all major email clients
* Developing reusable email modules and scalable design systems
* Translating campaign briefs into polished, production ready creative
* Ensuring brand consistency across all customer communications
* QA testing emails across devices and platforms before deployment
* Collaborating with CRM and content teams to bring campaigns to life
* Contributing ideas for A/B testing and creative optimisation
* Analysing performance insights to improve future design output
* Supporting seamless customer journeys across acquisition, retention and lifecycle communications

About You
* Proven experience designing high performing emails for a consumer brand, ideally DTC, beauty, wellness or subscription led businesses
* Strong portfolio showcasing email campaigns and lifecycle journeys
* Experience using Figma, Adobe Creative Suite or similar tools
* Exposure to ESP platforms such as Klaviyo, Dotdigital or equivalent
* Strong understanding of responsive design, accessibility and email best practice
* Excellent attention to detail and ability to manage multiple projects simultaneously
* Comfortable working at pace in a collaborative, creative environment
* HTML/CSS knowledge for email would be advantageous
This is a brilliant opportunity for someone who loves both creative execution and performance marketing, and wants to make a genuine impact in a growing business where CRM plays a key role in customer engagement and growth.

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