User Experience Designer - #1799336

Vacancy Name: User Experience Designer (9-month maternity cover)

Country: United Kingdom

Office Location: Birmingham

About Us

Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.

Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.

At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.

Role Purpose and Key Responsibilities

We’re looking for a User Experience (UX) Designer to join our team on a 9-month maternity cover contract. In this role, you’ll be instrumental in embedding a culture of user-centred design thinking across the organisation, ensuring we deliver exceptional digital experiences and real value to our global membership.

What you’ll be doing:

• Solving real-world problems for our members through insight-led UX processes
• Designing and delivering UX and UI solutions across a range of digital touchpoints
• Applying service design principles to create seamless omni-channel experiences
• Facilitating workshops with stakeholders across the business
• Conducting qualitative and quantitative research to inform and validate your designs
• Collaborating with analytics, optimisation, and research teams to identify new opportunities
• Championing UX best practices and contributing to the team’s strategic goals

About You

You’re a creative problem-solver with a passion for user-centred design. You thrive in collaborative environments and are excited by the opportunity to make a meaningful impact on a global scale.

What you’ll bring:

• Experience turning research insights into effective design solutions
• Proficiency with tools like Figma, Miro, HotJar, and similar platforms
• Strong experience conducting both qualitative and quantitative user research
• A solid understanding of accessibility best practices
• Experience working with and contributing to design systems
• Excellent collaboration skills with product managers, engineers, and stakeholders
• Clear, confident communication of your design thinking and rationale

Rewards and Benefits

We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:

• 25 days annual leave plus public holidays

• Private medical insurance and wellbeing support

• Pension scheme, life assurance, and income protection

• Enhanced family leave and volunteering opportunities

Equal Opportunity Employer:

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

Candidates must have the correct right to work in the country where the role is based.

How to Apply:

To apply, please complete our short online application form. You will be asked to upload your CV and provide a statement explaining why this specific role at the Royal Institution of Chartered Surveyors is an ideal opportunity for you, and how your skills and experience meet the requirements of the role.

Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.