HR and Hotel Assistant - #1779044

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward. This is Aloft Hotels.

The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham’s iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We’re all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary. This is The Eastside Rooms.

Aloft Birmingham Eastside & The Eastside Rooms is a Disability Confident Employer.

What is in it for you?

We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what’s possible for the role.

As part of the Eastside team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
• Subsidised meals on duty
• Paid breaks
• Financial contribution towards childcare from day 1 of employment
• Annual wellbeing allowance of £350 from your second year of employment
• A minimum of 30 days holiday
• Salary Sacrifice Schemes – Holiday purchase scheme and Cycle to work scheme.
• Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Company sick pay - giving you piece of mind when you need it the most
• Annual reviews for salary and employee benefits
• Festive salary enhancements
• Boomerang - Aimbridge internal sales lead program, the lead sender can earn 5% un-capped commission on actualized revenues
• A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
• Regular recognition of your contribution, including team appreciation days and events, plus monthly and annual awards

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. If you would like to discuss this in more detail, please feel free to reach out to our HR team by phone (0121 820 6000) or email ([email protected])

A day in the life of…

In this role you will provide dedicated HR administration support while also delivering high-quality administrative and operational assistance to the General Manager and hotel leadership team. This dual-focused role blends HR administration with wider property and project support, requiring strong organisational skills, discretion, and excellent communication.

This role is unlike any other in our hotel and offers the opportunity to make an impact across all departments.

What do we need from you?

• Excellent organisational and administrative skills: In this role, no two days are the same, so you’ll need skills to manage multiple tasks simultaneously, maintain accurate records, and meet deadlines.
• Strong communication skills: You should have strong communication skills to interact with employees, managers, and external stakeholders. This could be in person, over the phone, and through email.
• Attention to detail: You should have a keen eye for detail to ensure that all employee records, contracts, and paperwork are accurate and up-to-date.
• Strong IT skills: You will be comfortable working with a variety of IT software and systems, especially Microsoft 365 (including Microsoft Teams)

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.