Service Team Leader - #1772191
Rentokil Initial plc
Date: 6 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day
Initial Washroom Hygiene Service Team Leader
Join Our Team and Make a Difference!
We are currently seeking a Service Team Leader to join our dedicated team at the Inverurie branch. If you are passionate about developing staff and providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
Competitive Salary Package: Start with a basic salary of £27231 per annum
Expected OTE: £28000 per annum, with bonus and commission schemes available
Benefits: Uniform and RI Rewards
Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary
Industry-Leading Training: Receive top-notch training to support our customers’ needs
The Service Team Leader Role
As a Service Team Leader, you will support the branches' operations and organise the Service Driving team. Key responsibilities include:
Planning and organising routes for our drivers
Organising the fleet of vehicles we have
Managing a certain number of drivers within the branch
Dealing with customer complaints and queries
Identifying ways to improve the quality and efficiency of customer service
Providing support and development for colleagues in the branch
Keeping relevant documentation up to date including vehicle information
On occasions, you may need to cover driving routes
Requirements:
Service Team Leader Requirements:
Full UK driving licence held for more than two years, with no more than six penalty points
Have demonstrated leadership skills in a working environment
Have the ability to work in a fast-paced environment with the ability to adapt quickly to changes in the work environment
Experience in managing within a service delivery environment would be advantageous but this is something we can offer training on
Demonstrate excellent customer service and communication skills
Flexibility with working patterns to support business needs
Ability to use own initiative and have a positive ‘can do’ attitude
Pride in the job you do
You may be required to pass a DBS check depending on the role you have applied fo
Benefits:
Service Team Leader Benefits:
Additional opportunities to earn more with regular bonus and commission schemes
Salary grading system - linked to performance for those keen to develop their career within our business
Opportunity to contribute to a Private Healthcare scheme
Enrolment in our company pension scheme
Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers
Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads
Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends
Long service recognition - includes an extra five days of annual leave entitlement after five years of service
Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family
Our Social Links
Website
LinkedIn
Facebook
Instagram
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
#J-18808-Ljbffr
Join Our Team and Make a Difference!
We are currently seeking a Service Team Leader to join our dedicated team at the Inverurie branch. If you are passionate about developing staff and providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
Competitive Salary Package: Start with a basic salary of £27231 per annum
Expected OTE: £28000 per annum, with bonus and commission schemes available
Benefits: Uniform and RI Rewards
Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary
Industry-Leading Training: Receive top-notch training to support our customers’ needs
The Service Team Leader Role
As a Service Team Leader, you will support the branches' operations and organise the Service Driving team. Key responsibilities include:
Planning and organising routes for our drivers
Organising the fleet of vehicles we have
Managing a certain number of drivers within the branch
Dealing with customer complaints and queries
Identifying ways to improve the quality and efficiency of customer service
Providing support and development for colleagues in the branch
Keeping relevant documentation up to date including vehicle information
On occasions, you may need to cover driving routes
Requirements:
Service Team Leader Requirements:
Full UK driving licence held for more than two years, with no more than six penalty points
Have demonstrated leadership skills in a working environment
Have the ability to work in a fast-paced environment with the ability to adapt quickly to changes in the work environment
Experience in managing within a service delivery environment would be advantageous but this is something we can offer training on
Demonstrate excellent customer service and communication skills
Flexibility with working patterns to support business needs
Ability to use own initiative and have a positive ‘can do’ attitude
Pride in the job you do
You may be required to pass a DBS check depending on the role you have applied fo
Benefits:
Service Team Leader Benefits:
Additional opportunities to earn more with regular bonus and commission schemes
Salary grading system - linked to performance for those keen to develop their career within our business
Opportunity to contribute to a Private Healthcare scheme
Enrolment in our company pension scheme
Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers
Uncapped leads commission - although this isn’t a sales job, we appreciate and reward you for passing on sales leads
Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends
Long service recognition - includes an extra five days of annual leave entitlement after five years of service
Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family
Our Social Links
Website
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here
#J-18808-Ljbffr
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