EN - Reception Agent - #1771055
Accor Hotels
Date: 6 hours ago
City: Birmingham
Contract type: Full time
Work schedule: Full day
Join Accor Hotels as a Reception Agent in Birmingham, where you'll be the first point of contact for guests ensuring memorable experiences. Enjoy exclusive employee benefits, development opportunities, and the chance to be part of a diverse and inclusive team dedicated to responsible hospitality
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent
Ability to make a difference through CSR activities
Qualifications Service-focused personality is essential
Fluency in English; additional languages are a plus
Responsibilities Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote hotel facilities and enhance guest stays through up-selling
Skills Service-focused personality
Tools Opera
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet
Hospitality is a work of heart,
Join us and become a Heartist
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
Service-focused personality is essential
Additional Information
Experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus
Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Get your free, confidential resume review
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB
What is the biggest challenge in your job search? I don’t find enough opportunities that suit me
I often don’t receive a reply after my application
Everything you need to land your dream job without the hard work! Get unlimited access to our entire archive of expert job-seeker content – because you deserve endless opportunities, interviews, and offers!
JobLeaders have been hired by
Try Jobleads and get a free confidential resume review See how JobLeads helped real job seekers land their dream roles – with expert recruiters, AI-powered resumes, and smarter job matches!
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Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent
Ability to make a difference through CSR activities
Qualifications Service-focused personality is essential
Fluency in English; additional languages are a plus
Responsibilities Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote hotel facilities and enhance guest stays through up-selling
Skills Service-focused personality
Tools Opera
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet
Hospitality is a work of heart,
Join us and become a Heartist
Job Description
Reception Agent
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us
What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
Service-focused personality is essential
Additional Information
Experience is an asset
Prior experience working with Opera or a related system
Fluency in English; additional languages are a plus
Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture. Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Get your free, confidential resume review
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB
What is the biggest challenge in your job search? I don’t find enough opportunities that suit me
I often don’t receive a reply after my application
Everything you need to land your dream job without the hard work! Get unlimited access to our entire archive of expert job-seeker content – because you deserve endless opportunities, interviews, and offers!
JobLeaders have been hired by
Try Jobleads and get a free confidential resume review See how JobLeads helped real job seekers land their dream roles – with expert recruiters, AI-powered resumes, and smarter job matches!
#J-18808-Ljbffr
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