Digital Project Manager - #1768778

Digital Project Manager

Hybrid – attached to one of our offices (Solihull, Hook or Cardinal Place) with regular UK travel

Full time, Permanent

Salary- Up To £55,000 Dependent On Experience Per Annum

Drive Digital Transformation That Matters – Join Serco as a Digital Project Manager

At Serco, we don’t just deliver public services—we shape the everyday experiences of millions. Behind every seamless digital solution is a team of passionate professionals, and right now, we’re looking for a Digital Project Manager with 3–5 years of experience to help lead the charge.

This is your chance to take the reins on complex, high-impact IT projects that span pre-sales, solution analysis, systems integration, and development. If you're a hands-on, results-driven project manager who thrives on ownership and delivering real-world outcomes, we want to hear from you.

/span What You’ll Be Doing:/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteAs a Digital Project Manager, you’ll be at the heart of our digital delivery engine—steering internal teams and third-party suppliers to success. You’ll ensure projects are delivered on time, within budget, and to the highest standards, all while making a tangible difference to the communities we serve./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongYour key responsibilities will include:/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span IT Delivery amp; Execution/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteLead end-to-end delivery of IT work-packages aligned with strategic business goals./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteOwn quality, budget, and timelines as defined in the Work-package Definition Document (WDD)./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteProactively manage risks, issues, and dependencies using DDAT best practices./span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span Finance amp; Commercials/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteTake charge of financial planning, forecasting, and budget control./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteDeliver timely financial updates in line with Serco’s governance cycles./span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span Supplier amp; Stakeholder Management/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteDrive supplier performance and resolve delivery challenges swiftly./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteBuild strong, collaborative relationships with internal stakeholders and the wider DDAT team./span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span Service Transition amp; Documentation/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteEnsure smooth service transitions with robust documentation and operational readiness./span/li/ulp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span Leadership amp; Communication/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteLead project and Scrum meetings, and contribute to project board sessions./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteAct as the central coordination point across teams and business units./span/li/ulp style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span What You’ll Bring:/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:white3–5 years of proven experience delivering medium-to-large scale IT projects./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteStrong stakeholder engagement skills, especially with senior business users./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteA solid technical foundation—whether in development, systems integration, or technical project management./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteDeep understanding of SDLC, project/change management, and service readiness./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteBudget management and third-party supplier experience./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteAPM or PRINCE2 Practitioner certification (or willingness to obtain)./span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteEligibility for BPSS clearance (SC clearance may be required for some roles)./span/li/ulp style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongspan style=font-family:#39;Segoe UI Emoji#39;, sans-serif/span Why Join Serco?/strong/span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongMake an Impact:/strong Your work will directly influence how vital public services are delivered across the UK and beyond./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongGrow with Us:/strong From leadership coaching to formal study, we offer a wealth of career development opportunities tailored to your ambitions./span/pp style=margin:0.0cm 0.0cm 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whitestrongEnjoy the Perks:/strong/span/pul style=margin-top:0.0cm;margin-bottom:0.0cm type=discli style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:white25 days annual leave + bank holidays/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteAnnual leave purchase scheme/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteUp to 6% contributory pension/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteFree onsite parking/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteDiscounts on cinema, shopping, mobile plans, and more/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteHealth amp; wellbeing support including EAP, health cash plans, and flu jabs/span/lili style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serifspan style=background-color:whiteA safe, inclusive, and supportive culture/span/li/ulp style=margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif /ppspan style=background-color:whitestrongAbout Serco/strong/span/ppbrspan style=background-color:whiteAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone./span/ppbrspan style=background-color:whiteBy joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. /span/ppbrspan style=background-color:whitestrongApply/strong/span/ppbrspan style=background-color:whitePlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. /span/ppbrspan style=background-color:whiteAt Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. /span/ppspan style=background-color:whiteAt Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss./span/p