Planner/Scheduler - Housing Repairs - #1767200

Think Recruitment


Date: 9 hours ago
City: Birmingham
Salary: £31,500 / year
Contract type: Full time
Work schedule: Full day
Think Recruitment

Work Planner

Remote - Occasional travel to West Midlands offices required

12-month FTC

Full-Time/40 hours per week/Mon-Fri

Up to £31,500 PA

Are you highly organised with experience in scheduling and coordinating mobile teams?

Are you ready to take on a dynamic role where your planning skills directly impact service quality and customer satisfaction?

Think Recruitment is delighted to be recruiting for a Work Planner to support a thriving and award-winning repairs and maintenance team in delivering essential repairs and maintenance services. This is your opportunity to make a real difference within a purpose-driven organisation.

About the Role

As a Work Planner, you'll play a key part in the success of a busy maintenance service by:

  • Scheduling and coordinating repairs for a mobile workforce.
  • Ensuring appointments are booked efficiently and work is completed right first time.
  • Maintaining clear communication with engineers, customers, and internal teams.
  • Supporting efforts to achieve 100% service compliance.
  • Contributing to high levels of customer satisfaction and reduced avoidable contact.

What You'll Bring

  • Experience working in a fast-paced, customer-focused environment (preferably within maintenance or construction).
  • Strong organisational skills with a knack for efficient planning and multitasking.
  • Great communication skills and confidence to make decisions under pressure.
  • High attention to detail and solid IT skills (including MS Office).
  • A resilient, enthusiastic approach and a "can-do" attitude.

What We're Looking For

  • Experience in work planning/scheduling is essential
  • A confident, personable communicator with a customer-first mindset.

What's in it for You?

  • A supportive team and inclusive working culture.
  • Hybrid/remote working
  • Opportunities for personal development and progression.
  • The chance to join an organisation that values people and purpose.

How to Apply

If this sounds like the role for you, apply now through Think Recruitment with your up-to-date CV.

Interested? Get in contact with Matt Guest on (phone number removed) or email (url removed)

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