IT Support Apprentice - Birmingham - #1766280
Lifetime Training
Desired Skills
- Interest in IT: Demonstrable passion for IT, technology, and problem-solving.
- Communication Skills: Ability to explain technical issues to non-technical users clearly.
- Basic Technical Knowledge: Familiarity with Windows and/or macOS, Microsoft Office applications, and basic networking is a plus.
- Problem-Solving Skills: Logical approach to troubleshooting and issue resolution.
- Organizational Skills: Ability to manage and prioritize multiple tasks.
- Willingness to Learn: Eager to develop new skills and keep up with IT trends.
- Team Player: Enjoy working collaboratively within a team environment.
Personal qualities
● Be excited at the prospect of joining and helping to develop an ambitious company.
● Be a self-starter with the ability to work independently and as part of a team.
● Demonstrate a positive “can do” attitude in all situations.
● Communicate effectively at all levels and present ideas clearly.
● Create partnerships and alliances.
● Build an environment of mutual respect and trust.
● Employ a team approach; recognise the balance of collaborating, leading, and following.
● Take calculated risks; show courage and tenacity when faced with opposition.
● Plan, prioritise and focus on critical tasks.
● Remain flexible and positive during the ongoing development of the company.
● Celebrate achievements for self and others
Qualifications required
Grade C/4 in both English and Maths (not mandatory) and a related IT qualification
Future prospects
The company has a history of employing apprentices in full-time roles upon successful completion of the apprenticeship programme.
Training to be delivered
Maths and English Functional Skills. Information communication technology Apprenticeship Level 3
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