Client Relations Manager - #1759932

Drive strategic client success at the forefront of business development.

We’re looking for a proactive and strategic Client Relations Manager to join our growing Client Services team. In this high-impact role, you’ll manage key client relationships, lead engaging meetings, deliver actionable insights, and represent our brand across industry events and forums. You’ll play a central role in optimising performance, supporting contract growth, and ensuring exceptional client experiences.

Please note that travel will be required for this role, both to Marston offices and to client sites.

What you’ll do:

• Build and nurture strategic client partnerships
• Lead high-level meetings both online and in person
• Deliver insight-led performance reports and recommendations
• Support contract extensions, tenders, and cross-sell opportunities
• Act as a senior ambassador at networking events and conferences
  
  

What you’ll need to succeed:

• Strong communication and relationship-building skills
• Experience in account or client management (B2B or public sector preferred)
• Analytical mindset with advanced data and CRM proficiency (e.g. Power BI, ClientWeb)
• Understanding of local authority services (desirable)
• A collaborative, self-starting approach - and willingness to travel across the UK
  
  

Why join us?

This is a fantastic opportunity to make a genuine impact in a business that values innovation, insight, and community success. If you're ready to drive meaningful client outcomes and grow your career in a purpose-driven environment — we’d love to hear from you.

We are proud to be an equal opportunities employer. All new starters will be subject to credit and DBS checks as part of our onboarding and compliance procedures.

INDHP