Volunteer Director of Operations | Diver's Community CIC - #1759183

Exciting opportunity! Be our Director of Operations at Diver’s Community CIC—lead outreach, support vulnerable people, manage volunteers & drive strategy. Minimum 8 hrs/week. Make a real impact where it matters most!

What difference will you make?

The Director of Operations will play a vital role in driving positive change for vulnerable individuals and the wider community. By overseeing the delivery of safe, high-quality, and person-centred support, the post holder will directly improve lives—empowering individuals, promoting inclusion, and enhancing wellbeing. Managing and supporting our team of Community Outreach Worker volunteers, the post holder will ensure that outreach services are delivered with compassion, consistency, and professionalism. Their leadership will help build a strong, motivated volunteer team focused on making a real difference. Beyond service delivery, the post holder will help shape the future of Diver’s Community CIC through a key governance role—contributing to strategic planning, fundraising, compliance, and building partnerships with external agencies and stakeholders. Their work will strengthen our organisational foundations, ensuring sustainability and growth. Working closely with the Chief Executive Officer, the Director of Operations will support high-level decision-making, helping ensure that the organisation meets its legal obligations and maintains the highest standards of practice. Through strong leadership, strategic insight, and a commitment to our mission, the post holder will make a lasting impact—helping Diver’s Community CIC grow, thrive, and continue to change lives across the community.

What are we looking for?

The Director of Operations will be a strategic, compassionate leader with a strong commitment to community support and social change. The successful candidate will bring a mix of practical experience, professional skills, and personal values aligned with Diver’s Community CIC’s mission. Essential Skills and Experience Leadership & Management Proven ability to lead and support teams, ideally with experience managing volunteers or staff in community, health, or social care settings. Community Engagement Experience in delivering or overseeing outreach or support services for vulnerable people, with an understanding of their complex needs. Governance & Compliance Knowledge of governance responsibilities, including safeguarding, GDPR, risk management, and compliance with legal and regulatory frameworks. Strategic Planning Ability to contribute to organisational strategy, monitor progress, and adapt plans to meet changing needs and priorities. Partnership Building Experience working with a range of stakeholders, including funders, statutory bodies, and local organisations, to develop collaborative initiatives. Fundraising & Resource Development Understanding of fundraising approaches, bid writing, or income generation to support service delivery. Communication Strong written and verbal communication skills, with the ability to engage effectively with diverse audiences, both internally and externally. Personal Qualities Empathy and Integrity Genuinely committed to supporting vulnerable people with respect and compassion, while upholding high ethical standards. Problem-Solving Able to think critically and calmly under pressure, using sound judgment to make informed decisions. Collaborative Approach A team player who values inclusive working and seeks shared solutions. Adaptability Comfortable working in a dynamic environment, able to manage multiple priorities and respond to emerging challenges. Mission-Driven Deeply aligned with Diver’s Community CIC’s purpose and excited to contribute to lasting social impact.

What will you be doing?

Job Title Director of Operations Location Hybrid Working Hours Minimum 8 hours per week Closing Date 22 June About the Role We are looking for a dynamic, compassionate Director of Operations to lead our community outreach services and make a meaningful impact on the lives of vulnerable people. As a key member of our management team, you will play a pivotal role in supporting our mission to deliver high-quality, safe, and person-centred care. Key Responsibilities Provide high-quality support to vulnerable individuals, ensuring safety and person-centred care aligned with our mission. Lead, manage, and develop a team of Community Outreach Worker volunteers to deliver effective outreach services. Support governance and ensure compliance in key areas, including fundraising, regulations, and working closely with external partners. Collaborate with the CEO to drive strategic decisions, ensuring the organisation meets its legal obligations and regulatory standards What We Offer Opportunity to make a tangible difference in the lives of vulnerable people. A chance to lead and shape the direction of community outreach services. A supportive, mission-driven team. To Apply Please submit your application by 22nd June. We look forward to hearing from you!