Claims Handler - #1753717

Claims Handler

£28,000 - £30,000 | Stourbridge, Hybrid | Permanent

Are you an experienced Commercial Claims Handler looking to join a dynamic and supportive international business? An exciting opportunity has arisen to join a leading global insurance group, renowned for its collaborative culture, forward-thinking approach, and commitment to employee growth.

This hybrid role, based out of Stourbridge, offers the perfect balance of flexibility and professional development. You’ll be part of a close-knit team that plays a pivotal role in managing and resolving complex commercial insurance claims for a wide-ranging client base.

The Role:

• Managing a portfolio of commercial insurance claims from start to finish, ensuring timely and accurate resolutions.


• Working closely with internal teams and external partners to facilitate efficient claims handling.


• Analysing claims data to identify trends, mitigate risk, and support strategic improvements.


• Building strong, trust-based relationships with clients, insurers, and brokers.


• Attending client sites when necessary to investigate claims and support swift settlements.


• Negotiating with insurers to secure favourable outcomes in line with policy terms.

Your Experience:

• Solid experience in handling commercial insurance claims, ideally within a brokerage environment.


• Strong knowledge of insurance principles, policy coverage, and claims procedures.


• Excellent communication, negotiation, and client management skills.


• GCSEs in Maths and English (or equivalent) required; A-levels and/or CII/CILA qualifications desirable.

The Package:

• £28,000 - £30,000 per annum


• Stourbridge


• Hybrid working – 3 days in the office, 2 days from home


• Excellent benefits package