Learning and Development Advisor - #1751562

Role: Learning & Development Advisor

Location: Birmingham OR Luton

Salary: From £30,000 per annum plus cash car allowance of £4,500

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Learning & Development Advisor, you will play a pivotal role in achieving our vision:

• 
  Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.


• 
  Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.


• 
  Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.


• 
  A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• 
  Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers


• 
  Consistent: We deliver dependable results, building trust with customers and colleagues.


• 
  Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.


• 
  Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Learning & Development Advisor, you will play a key role in shaping impactful learning experiences by coordinating and delivering high-quality training across the business.

Key Responsibilities:

Learning Delivery

• Deliver engaging and interactive training sessions (face-to-face and virtual) on core development topics such as induction, processes and soft skills.


• Support subject matter experts with the design and facilitation of learning sessions.


• Act as a point of contact for learners, supporting their development journey.

Learning Coordination & Administration

• Manage the Learning & Development inbox, ensuring timely and professional responses.


• Administer the Learning Management System (LMS), including scheduling, attendance tracking, communication, and learning path creation.


• Coordinate training logistics including scheduling sessions, booking venues.


• Maintain accurate training records, learning plans, and compliance reports.


• Support the creation and upkeep of learning materials, guides, and e-learning content.

Required Skills & Qualifications:

• CIPD Level 3 or working towards.


• Previous experience in an L&D, HR or training admin role.


• Experience in designing and delivering training content.


• Confident facilitator with strong communication and interpersonal skills.


• Comfortable using Microsoft Office and learning systems (e.g., LMS platforms).


• Ability to manage multiple tasks, prioritise workload, and meet deadlines effectively.


• High attention to detail and accuracy.

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you!

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.