Case Progression Team Leader - #1747217

Job Description

The Case Progression Team Leader will provide first line leadership, support and coordination to Case Progression and Evidential Text colleagues within the Case Management Unit. The successful candidate will also contribute to the overarching objective of improving file quality.

Key responsibilities

• Conduct daily briefings, monthly one-to-one conversations and team meetings as required
• Oversee annual leave and rota planning
• Monitor file deficiencies and report trends/ issues to the CMU manager
• Provide first line manager support to the case progression assistants and evidential typists
• Assess, prioritise, distribute and monitor workloads
• Provide advice and guidance to staff, officers and partner agencies on system, process and procedural issues
• Discharge the role of working supervisor within the unit as and when required
• To co-ordinate the timely production of typed witness statements, accurate summary records of suspect interviews and verbatim transcripts of 999 Emergency Telephone Calls and other relevant audio recordings
• Oversee the production of postal charge requisitions
• Ensure disclosure of documents underpinning the initial prosecution case
• Audit police systems to ensure staff access to relevant records is lawful and justified
• Liaise with officers to ensure case material/ documentation is supplied in accordance with the national file standard
• Support the health and safety, wellbeing, training and development of staff within the unit
• Address conduct, performance and disciplinary issues as required
• Undertake any other duties and responsibilities that are commensurate with the role and grading of the post
  
  

Essential

Knowledge and experience

• Excellent oral and written communication skills
• Ability to compile, analyse, interpret and convey management information
• Proven first-line leadership experience with evidence of clear outcomes
• IT literate with experience in the use of Microsoft Office and bespoke computer systems
  
  

Desirable

• Experience working within the criminal justice system
• Prioritisation, planning and influencing skills
• Decision making ability
• Resilient, flexible and adaptable
• Ability to work unsupervised
  
  

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold

Hours: CMU is open from 07:00 hours to 17:00 hours – Monday to Friday.

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Only if a medical is needed for the role.

Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

For further details, please contact: [email protected]

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. 

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

“Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

Benefit Statement

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Fair remuneration with progression opportunities, and access to a very competitive pension scheme
• Enhanced annual leave in additional to public holiday entitlements
• Discounts across travel, parking, daily costs of living and leisure activities
  
  

A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

About Us

West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.

The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually.

The West Midlands is an area rich in diversity, with 18 per cent of its population from ethnic minority backgrounds.

An average of 170,000 motorists travel through the region daily, making its motorways some of the busiest in Europe.

Against this backdrop, the force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week.