Receptionist (Apprenticeship) - #1747216

Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.

We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

Are you ready to be the welcoming face of our Birmingham office? We are seeking a Receptionist for a full-time, office based, permanent role. This position offers the opportunity to work in a dynamic environment, providing exceptional service to clients and staff alike. The role also includes the opportunity to enrol into an apprenticeship programme; participation is optional and not a requirement for the position.

Working hours are to cover two shifts 08:00 – 16:00 and 9:30 – 17:30 on a rota basis. (With flexibility for events/shift cover. Reception operation times are 8:00 – 17:30)

The Role

The Receptionist will:

• Deliver a high-quality, professional reception service to clients, partners, and employees.
• Maintain a tidy and professional reception area.
• Meet and greet clients and visitors, ensuring a warm welcome.
• Handle incoming telephone calls, redirecting or taking messages as needed.
• Set up telephone, conference calls, and AV facilities.
• Ensure catering and presentation requirements are met for meetings.
• Assist with marketing events, which may require occasional out-of-hours work.
• Manage travel arrangements and bookings.
• Support the General Office/Office Manager with administrative tasks.

The Candidate

The ideal Receptionist will have:

• Excellent oral and written communication skills.
• Ability to work autonomously and with minimal supervision.
• Initiative and a proactive approach.
• Flexibility and commitment to the role.
• Enthusiasm and a willingness to learn.
• Strong attention to detail and a logical approach.
• A client-focused attitude with a good sense of humour.
• A professional appearance and manner.

If you are driven, enthusiastic, and ready to make a great first impression, this Receptionist role is the perfect opportunity for you. Join Trowers in Birmingham and be part of a team that values diversity and inclusion. Apply now to take the next step in your career!

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) upon joining the firm, which include discounted gym memberships, free cinema tickets, health assessments and much more.

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on [email protected]

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.