Customer Service Advisor - #1739263

How will you CONTRIBUTE and GROW?

We are seeking an enthusiastic Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office type environment, based at our offices in Alpha Tower, Birmingham City Centre.

• Facilitating reliable execution of transversal business processes in a Customer Services Back Office type environment
• Ensuring business process performance (e.g. accuracy, speed of execution, output quality etc.) is within acceptable parameters
• Support the Invoicing Team with all aspects of customer services, creating , downloading and outsourcing customer invoicesDealing with customer requests relating to Purchase orders Dealing with customer requests relating to copy invoices
• Timely and accurate creation of customer accounts into ERP system.
• Timely and accurate amendments to customer accounts in ERP system
• Monitoring multiple Customer Services inboxes resulting in a wide range of queries
• Executing Back Office Customer Service Administration tasks to a target driven environment
  
  
  

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Are you a MATCH?

• Confident and clear communication skills
• Logical problem solving ability
• Ability to work under pressure in target driven environment
• Ability to pick up IT systems quickly
  
  
  

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.