Health Home Care Manager (West Midlands) - #1734360

We are seeking a compassionate, experienced, and proactive Home Manager to lead and oversee the daily operations of our residential care home. The successful candidate will be responsible for ensuring high-quality care standards, regulatory compliance, staff development, and a safe, welcoming environment for residents.

Key Responsibilities

• Provide strong leadership to ensure the effective day-to-day running of the care home


• Ensure residents receive person-centred, safe, and dignified care that meets their individual needs


• Recruit, train, manage, and support staff to maintain high performance and morale


• Monitor and maintain compliance with CQC regulations, health and safety standards, and company policies


• Manage budgets, resources, and occupancy levels to ensure financial viability


• Build and maintain positive relationships with residents, families, staff, healthcare professionals, and external agencies


• Conduct regular audits, risk assessments, and care reviews to maintain quality standards


• Investigate complaints and incidents professionally and promptly, implementing corrective actions as needed


• Promote a culture of respect, empowerment, and continuous improvement

Requirements

• Proven experience as a Home Manager or Deputy Manager in a residential or nursing care home


• NVQ Level 5 in Health & Social Care or equivalent leadership qualification (or willingness to work towards it)


• In-depth knowledge of CQC standards and other relevant regulations


• Strong leadership, interpersonal, and organisational skills


• Financial acumen and ability to manage budgets and resources effectively


• Ability to handle sensitive situations with empathy, discretion, and professionalism


• Excellent written and verbal communication skills


• Right to work in the UK and a satisfactory enhanced DBS check

Desirable

• Experience supporting individuals with dementia, physical disabilities, or complex needs


• Strong track record of achieving Good or Outstanding CQC ratings


• Familiarity with electronic care planning systems

What We Offer

• Competitive salary and performance-based bonuses


• Support with professional development and ongoing training


• A positive and supportive working environment


• Opportunities for career progression within a growing organisation


• Pension scheme and employee benefits