Assistant Store Manager - Bullring Birmingham (Birmingham) - #1734355
Michael Kors
ASSISTANT STORE MANAGER
I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals but also that I can give them a place where they can achieve theirs.
- Michael Kors -
Kors is always interested in hearing from talented, globally minded individuals who enjoy working in a creative environment, then #korscareers would love to hear from you!
The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, and 100 Concessions/Shop in Shops in 21 European Countries.
Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.
Who You Are:
Leading with responsibility for all aspects of the management of the store, the Assistant Store Manager is responsible for building and leading a team that is dedicated to driving the business. The Assistant Store Manager is also co-responsible for meeting all operational budgets and developing and maintaining a proactive business plan in collaboration with the Management Team. Our ASM will have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy, and optimism.
What You’ll Do:
People
o Inspire, lead and coach the store team to create a culture of performance delivery and
accountability.
o Support recruitment of top talent, training and developing staff to build a team of true MK Ambassadors.
Sales and Service
o Meet and exceed sales goals holding self and team accountable for the results, maintain floor presence and lead by example.
o Analyze reports, and develop action plans to ensure expectations are met or exceeded.
o Proactively manage client database and utilize information to increase
sales.o Ensure to add additional revenue through local customer events in collaboration with the management team.
o Ensure MK Ambassadors maintain client communication by utilizing all available clienteling apps.
Operations
o Ensure integrity of Inventory Control through bi-annual inventories.
o Ensure all the Company Communication Platforms are used effectively, and relevant actions taken.
You’ll Need to Have:
Relevant proven retail and management experience with a fast-paced retailer
Able to work and to collaborate as a charismatic and inspirational leader
Technology proficient, knowledge and use of leveraging technology to drive sales and customer
experience.
Able to work under pressure and to thrive in a fast-paced, challenging environment
Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy
Proficiency in Retail KPIs and Microsoft Office
Fluent English
What We Offer:
Competitive compensation package
Employee discounts across Michael Kors and Jimmy Choo
Clothing allotment
Employee Wellbeing programme
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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