Microsoft Platform Support Engineer - Active Directory - #1727058
British Telecom
Location
This role is based out of our Snowhill, Birmingham digital hub. We have a hybrid working model of 3 days together, 2 days wherever.
Why this job matters
You will be part of a dynamic team who will be designing and implementing Zero Trust Security Model to improve BT’s security posture. You will be having an opportunity to work on Active Directory and Microsoft Entra ID (Azure Active Directory) and various new data security and compliance capability/tools such as MDI, MDE.
We are seeking a skilled and detail-oriented Active Directory professional to manage, maintain, and support our large enterprise Active Directory (AD) multi forest environment. This role is responsible for ensuring the integrity, security, and efficient operation of our AD/Entra ID infrastructure across multiple domains and environments.
What you’ll be doing
- Manage and maintain Active Directory (AD) environment, including user accounts, groups, organizational units (OUs), group policies (GPOs), DNS, delegation, AD integrated services and trusts relation.
- Configure and manage domain controllers(demote/promote), replication, and forests/domains.
- Configure and manage Certificate Authority, Secure Certificate Templates Understanding of PKI Infrastructure.
- Monitor system performance, availability, and security using relevant tools.
- Implement and enforce security policies in accordance with IT best practices and compliance standards.
- Troubleshoot and resolve AD-related issues, including login problems, replication errors, and access control issues.
- Plan and execute changes to AD infrastructure, including migrations, upgrades, and disaster recovery.
- Collaborate with IT teams on access management, single sign-on (SSO), SailPoint and identity federation solutions.
- Document AD configurations, processes, and procedures.
- Improving Active Directory security posture by implementing various security controls like MDI, CrowdStrike, Qualys, and Patch deployment etc
- Writing PowerShell scripts to generate various reports.
Exploring new Active Directory and Microsoft Entra ID (Azure Active Directory) Security features and help to implement it.
Skills and Experience
Must Have:
- Detailed knowledge on Microsoft Active Directory and Entra ID (Azure Active Directory), Microsoft Entra ID Connect (AD Connect.
- Proficiency in AD backup tool like Quest RMAD.
- Configure and manage ADFS for federation service.
Desired:
- Troubleshoot and resolve AD Connect sync issue
- Knowledge of Identity Protection, Conditional Access Policy,
- Privileged Identity Management, SSPR and Role Based Access Control.
- Expertise on various authentication protocols – Kerberos, SAML, OAUTH 2.0, OIDC
- Familiarity with MDI
- Ability to write required PowerShell Scrips.
- Proficiency in Migration tool such as ADMT, Quest Migration or other.
- Microsoft certifications (e.g., MCSA, MCSE, Azure Administrator Associate).
- Ability to work on Service now incidents, service request and change request.
- Active Directory Security, vulnerability remediation.
Benefits
- Annual On target bonus 10% (personal and company multipliers)
- BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
- Life Assurance
- Direct share scheme
- Exclusive colleague discounts on our latest and greatest BT broadband packages50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
- My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
- Discounted EE TV including TNT Sport and the NOW Entertainment membership
- Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
- Volunteering days so you can give back to your local community
- Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Our leadership standards
Looking in:
- Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
- Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
- Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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